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Stefan Efros

@stefanefros

Project manager at Travod who managed projects from planning through delivery, with experience in operations, logistics, and customer support.

At Travod, I managed projects from planning through delivery, coordinating workflows, deadlines, quality, and collaboration with linguists and stakeholders.

As a self-employed Painting Contractor in the USA, I managed projects from client request through completion, including estimates, crew schedules, materials, and quality control. Earlier at Katoen Natie, I supported customers and import/export workflows, processed documents in company systems and SAP, and coordinated team training and workload.

Experience

Work history, roles, and key accomplishments

IC

Painting Contractor

Independent Contractor

Sep 2020 - Aug 2026 (5 years 11 months)

Managed projects from initial client request through completion. Generated leads, assessed jobs, and prepared estimates and quotations.

Project Management Lead Generation Estimating Quotations Crew Planning Scheduling Materials Management Client Communication Quality Control

TR

Project Manager

Travod

Nov 2017 - Jul 2019 (1 year 8 months)

Managed projects from planning through delivery. Planned workflows and monitored deadlines, quality, and project requirements.

Project Management Work Flow Planning Deadline Management Quality Assurance Stakeholder Coordination

KN

Team Leader

Katoen Natie

Jul 2016 - Jun 2017 (11 months)

Coordinated the team and workload distribution. Provided training and onboarding and handled complaints and quality checks.

Team Coordination Workload Distribution Training Onboarding Complaint Handling Quality Control Process Improvement

KN

Customer Support Service Expert

Katoen Natie

Mar 2015 - Jul 2016 (1 year 4 months)

Provided customer support by email, chat, and phone. Managed import/export workflows and processed documents in company systems and SAP.

Customer Support Email Communication Live Chat Phone Support Import Export SAP Document Processing

KN

Data Processing Operator

Katoen Natie

Jan 2015 - Mar 2015 (2 months)

Entered and updated database information and handled daily operational tasks.

Data Entry Database Management Operational Support

PP

Research Analyst

Pederson & Partners

Sep 2014 - Nov 2014 (2 months)

Researched clients and candidates and maintained information in CRM.

Research CRM Data Management

BP

Intern

Betcons Prim

Mar 2014 - Apr 2014 (1 month)

Conducted organizational research and communicated with business partners.

Research Communication Skills Organizational Skills

TC

Front Desk Associate

The Beaches Motel and Cottages

May 2014 - Present (12 years 4 months)

Handled reservation requests and advised customers on available offers.

Reservations Customer Service Communication Skills

Education

Degrees, certifications, and relevant coursework

SM

State University of Moldova

Bachelor's Degree, Economics & Business Administration

2011 - 2014

Pursued a Bachelor's Degree in Economics and Business Administration from 2011 to 2014.

AI

AIESEC

Youth to Business, Business Skills

2013 - 2013

Completed the Business Skills – Youth to Business program in 2013.

Tech stack

Software and tools used professionally

XML

SAP

Availability

Looking for a job

Location

Moldova

Authorized to work in

Salary expectations

30k+ USD

Job categories

Project Manager Operations Manager Logistics Coordinator Customer Support Specialist

Skills

Project Management Operations Logistics Import Export Customer Support Team Coordination Planning Estimates Procurement Materials Management Client Relations Quality Control Training and Onboarding CRM Microsoft Office

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