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Sreenithya Sree

@sreenithyasree

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Senior Manager in Business Transformation with 17+ years of experience.

Zimbabwe

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What I'm looking for

I am seeking a role that allows me to leverage my extensive experience in business transformation, focusing on strategic initiatives and operational excellence within a dynamic organization.

With over 17 years of extensive experience in business transformation, I have successfully led various initiatives across the BFSI and Healthcare sectors. My expertise lies in client consulting, operational excellence, and process implementation, where I have driven significant improvements and efficiencies. I have a proven track record of managing complex transformation programs and leading cross-functional teams to achieve strategic objectives.

Throughout my career, I have been instrumental in designing and implementing frameworks that enhance operational performance and drive margin improvement. My role as a Senior Manager at EY GDS LLP involved leading end-to-end client onboarding projects and establishing a robust risk and change management service catalogue. I am passionate about leveraging technology and process re-engineering to deliver innovative solutions that meet client needs and exceed expectations.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager Business Transformation

Current

EY GDS LLP

Led the Process, KT, and Transition Management Office for Strategic Global new Client Onboarding projects. Provided diagnostic support for critical Business priorities through current state assessment and proposed Future State Tax Operating Model for Payroll HUB.

Onboarding Process Management Transitions Risk Management Change Management Business Transformation Automation

Senior Manager Business Process Excellence and Special Initiatives

CSS Corp Pvt Ltd.

Strategized, developed, and deployed a Delivery Maturity Model to gauge project maturity org-wide against industry standards. Designed and launched a Voice of Customer (VoC) portal for capturing customer experience and escalation management.

ITIL Customer Experience Contract Review Process Improvement

Software Quality Manager

Infosys Limited

Led the end-to-end COPC implementation to achieve organizational COPC certification. Drove process improvement initiatives, resulting in significant savings through reduced bug fix TAT and rework efforts.

Process Improvement Quality Assurance Project Management

Senior Consultant

Capgemini Pvt Ltd.

Consulted on various projects, contributing to application development, maintenance, and testing. Played a key role in client consulting and production support.

Consulting Application Development Maintenance Testing IT Services Healthcare Stakeholder Management

Assistant Manager Operations

Intelenet Global Services

Managed operations within the BFSI sector, ensuring smooth service delivery. Contributed to operational excellence and process implementation.

Operations Management Operational Excellence Service Delivery Team Leadership

Education

Degrees, certifications, and relevant coursework

No Education Details Provided

The provided text does not contain specific educational history details for SREENITHYA S. It primarily focuses on professional experience, core competencies, key initiatives, employment history, and certifications. Therefore, a detailed education entry cannot be generated.