Open to opportunities

sreedevi v

@sreedeviv

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Dedicated professional specializing in ERP training and software implementation.

India

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What I'm looking for

I am looking for a role that fosters growth, encourages learning, and values customer support.

I am a dedicated and results-driven professional with extensive experience in ERP training, technical documentation, and software demonstration. Currently, I serve as an Assistant Manager for Project Implementation and Training at Gateway Innovations Pvt Ltd, where I specialize in ERP solutions. My role involves conducting training sessions, preparing technical documents, and collaborating with functional consultants to enhance ERP implementation efficiency.

Throughout my career, I have led client onboarding and training for ERP systems across various modules, including Finance, Operations, Fixed Assets, and Control Center. I pride myself on providing end-to-end customer support, resolving functional issues with precision, and building strong client relationships through timely responses and consistent service quality. My background in software development, debugging, and user support has equipped me to deliver effective training programs and ensure seamless adoption of new ERP modules.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager - Training

Current

Gateway Innovations Pvt Ltd

Aug 2024 - Present (9 months)

Familiarized with Gateway ERP Products and services, demonstrating software to customers and creating technical documents. Conducted training sessions for staff and end-users on various ERP modules, including Finance, Operations, Fixed Assets, and Control Center. Developed and maintained technical documentation for ERP functionalities, user manuals, and FAQs.

Technical Documentation Training Customer Support

Assistant Professor

Paramekkavu College of Arts and Science

Jan 2015 - Aug 2024 (9 years 7 months)

Delivered engaging lectures and practical sessions on programming languages and software development. Guided student projects, ensuring compliance with industry standards and best practices. Assisted students in debugging, testing, and deploying software applications.

Programming Languages Software Development Debugging Software Testing Curriculum Development

Education

Degrees, certifications, and relevant coursework

MG University

Master of Computer Applications, Computer Applications

Completed advanced studies in computer applications, focusing on software development, programming languages, and system design. Gained expertise in various technical domains relevant to the IT industry.

Calicut University

Bachelor of Science, Science

Undertook foundational studies in science, providing a strong academic base. Developed analytical and problem-solving skills essential for further education and professional pursuits.