Shantanu Pasarkar

• Definition and management of business requirements to standard and quality
which will drive platforms and system changes in accordance with company’s
development methods and processes.
• Adapting to Agile culture and motivating the team towards the same
• Working with Business Owner to identify appropriate business activities which must be undertaken to support the implementation of the solution

- Assisted address $2M worth of accounts within provided timeline to reach the
provided turnaround time by Client.
• Completed in-depth analyses for business projects, payment-processing
applications and reporting tools.
• Developed and maintained business requirements and ensured they aligned
with both functional and technical requirements.

Handling team responsibilities, overseeing up to 25 team members, and
providing training to newly hired trainees on client-specific software.
Assisting team members in enhancing quality and productivity by
introducing new tools and training materials, contributing to a better
understanding of projects and enabling the team to meet client targets.

Managed communication with US-based healthcare insurance companies
through effective call handling.
 Demonstrated a comprehensive understanding of fee schedules for all
contracts and adeptly calculated payments
Implemented a proactive approach in following up on submitted invoices,
ensuring prompt and timely payments.
Ensured proper authorization of services and products, meticulously
verified