Open to opportunities

Sowmya Lingala

@sowmyalingala

MBA-trained business analyst transitioning from healthcare, improving processes through data-driven analysis and stakeholder collaboration.

United States

Message

What I'm looking for

I seek a business analyst role where I can apply my MBA and PMP training and healthcare experience to drive process improvements, analyze data, and partner with cross-functional teams in a collaborative, growth-oriented environment.

I am an MBA (Project Management) professional transitioning from healthcare into business analysis, combining clinical domain knowledge with formal training in business process analysis and data analytics.

During my capstone and academic projects I documented 25+ functional and non-functional requirements, led stakeholder workshops, produced a business case with ROI projections and demonstrated a 15% projected efficiency improvement, and delivered final analysis two weeks early with full requirements validation.

In my role as a Business Systems Coordinator I analyzed 15+ clinical and administrative processes, reduced processing time by 30%, improved compliance accuracy by 25%, eliminated documentation errors, and cut patient wait times by 20% while supporting system design, UAT, and reporting using Excel, JIRA, Confluence and MS Project. I hold PMP certification and am bilingual in English and Telugu.

Experience

Work history, roles, and key accomplishments

Business Process Analyst (Capstone)

Northwest University

Jan 2024 - May 2025 (1 year 4 months)

Conducted comprehensive requirements analysis and stakeholder workshops for a simulated product project, documenting 25+ requirements and producing a business case that projected a 15% efficiency improvement; delivered the final report two weeks early and ensured 100% requirements validation in UAT.

Business Analysis Requirements Gathering Process Mapping Jira Confluence UAT Cost Benefit Analysis

Business Systems Coordinator

Bellevue Dental Office

Jun 2020 - May 2023 (2 years 11 months)

Analyzed and documented 15+ clinical and administrative processes, implementing improvements that reduced processing time by 30% and patient wait times by 20%, while improving compliance accuracy by 25% and eliminating documentation errors.

Data Analysis Stakeholder Management UAT Excel Smartsheet Process Mapping

Education

Degrees, certifications, and relevant coursework

Northwest University

Master of Business Administration, Project Management

Activities and societies: Relevant coursework: Business Process Analysis; Data Analytics; Strategic Planning; Lean Six Sigma; Systems Analysis. Capstone: business case analysis for new product launch with requirements gathering, stakeholder interviews, and ROI projections.

MBA (Project Management) with coursework in Business Process Analysis, Data Analytics, Strategic Planning, Lean Six Sigma, and Systems Analysis. Capstone conducted a comprehensive business case analysis for a new product launch including requirements gathering, stakeholder interviews, and ROI projections.