At Kellton Tech Solutions, deployed at Axis Max Life Insurance, I led the transformation of onboarding, KYC and policy issuance on the mGroup group-insurance platform. That work cut processing turnaround from 15–20 days to 5 days.
I also led Generative AI Marketing Campaign Creation and Agentic AI Voice Calling products on Google Vertex AI, Gemini and Imagen. I designed voice agents with content moderation, hallucination checks and call-compliance logging; prompt frameworks cut manual editing by 30%.
At Unlimit, I designed REST API-based solutions for banking-as-a-service payment workflows and authored integration documentation for SWIFT and TARGET compliance standards. I also streamlined KYC and Salesforce partner-profile updates, cutting processing time by 25% and improving accuracy by 30%.
