souha bouzaiene

Provided AMS support for SAP ECC PM/MM modules, resolving L2/L3 tickets and performing root cause analysis. Managed integration with MM and FICO modules and supported new business requirements.

Provided application support for SAP S/4HANA Cloud Edition PM and MM modules, managing L2/L3 incidents and implementing fixes. Coordinated with developers and executed testing and validation.

Delivered external training on SAP PM, covering organizational structure, master data, maintenance processes, and FIORI reporting. Developed training materials and provided post-training support.

Implemented SAP S4/HANA PM module in the mining sector, including technical object management, fleet and fuel management, and business process modeling. Facilitated design workshops, drafted specifications, and supported go-live and post-go-live activities.

Managed AMS incident management for SAP MM and implemented a barcode-based stock movement solution. Led design meetings, drafted specifications, and coordinated with development teams.

Enriched the Streamlink SAP PM library by drafting presentations, user guides, configuration templates, and migration sequences.

Implemented SAP S4/HANA PM as part of an internal project, including process flow definition, configuration, and integration with MM. Performed unit and integration testing and developed guides.

Performed data migration to a CMMS, including cleansing preventive maintenance data and preparing databases. Tested preventive maintenance processes and drafted documentation.

Participated in auditing and improving preventive maintenance processes, collecting data for task lists and maintenance plans. Monitored key indicators such as PM completion rate and MTTR/MTBF.

Engineering Degree in Mechanical Engineering, specializing in Manufacturing Engineering (Productique).