Sorunke Boluwatife

At Myrentease.co Limited, I evaluate loan applications, analyze financial statements, and identify potential risks to support informed lending decisions. I also prepare operational and risk reports for management while maintaining accurate internal records.

I've supported customers across lending, banking, and fintech, explaining documentation requirements, resolving transaction issues, and providing clear updates throughout application processes. At CreditMe, I handled withdrawals, transfers, account inquiries, daily account balancing, and transaction records with confidentiality and accuracy.

My customer service experience also includes managing orders, complaints, follow-ups, and customer records at His Mercies Stitches. I build trust through active listening, professional communication, and practical problem-solving.

I'm currently strengthening my product management knowledge to connect customer insights with user-centered fintech and financial-services solutions. I work with Microsoft Office, CRM systems, Canva, and digital collaboration tools to keep service and documentation organized.