ST

Open to opportunities

Sophia Trull

@sophiatrull

Team lead focused on customer service, retail supervision, and mentorship in fast-paced environments.

What I'm looking for

I’m looking for a team-lead role where I can deliver excellent customer service, support coworkers through mentorship, and keep operations running smoothly in a fast-paced environment with clear expectations.

I’m a team leader who specializes in customer service, stepping in as a supervisor to keep service smooth and people supported. I’ve led in fast-paced, Mediterranean fast food settings and helped maintain a customer-first experience.

I also bring retail sales supervision experience and enjoy coaching others through day-to-day mentorship. With a mentorship certification and a strong working mindset, I aim to bring reliable leadership, clear communication, and steady performance to every shift.

Experience

Work history, roles, and key accomplishments

CA

Team Lead / Supervisor

Cava

Served as a team lead/supervisor for a Mediterranean fast food role at Cava. Specialized in customer service.

Customer Service Team Leadership Supervision

CR

Retail Sales Supervisor

Charlotte Ruse

Worked as a retail sales supervisor at Charlotte Ruse for about two years, supporting store operations and customer-facing sales.

Retail Sales Customer Service Team Leadership Supervision

Education

Degrees, certifications, and relevant coursework

MC

Mentorship Certification

Mentorship Certification, Mentorship

Completed a mentorship certification.

DL

Driver's License

Driver's License, Driving

Obtained a valid driver's license.

Tech stack

Software and tools used professionally

Gmail

Jackson

Availability

Open to opportunities

Location

United States

Authorized to work in

Job categories

Customer Service Team Lead Team Lead Customer Support Retail Supervisor Grill Cook Customer Support Team Lead Customer Service Lead Customer Experience Team Lead Customer Experience Team Leader Client Service Team Lead

Skills

Customer Service Team Leadership Supervision Mentorship Retail Sales Retail Sales Supervision Mediterranean Fast Food Grill Cooking Cook Jackson

Interested in hiring Sophia?

You can contact Sophia and 90k+ other talented remote workers on Himalayas.

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!