Eva Banuelos
@evabanuelos
Bilingual Business Administration student with leadership, cash-handling, and customer-service expertise.
United StatesWhat I'm looking for
I am a motivated, bilingual Business Administration student with over three years of progressive customer service and leadership experience across retail and food-service environments.
I have led teams, overseen financial operations including cash handling and drawer reconciliation, and trained new staff to maintain high service and quality standards.
I use strong organizational, communication, and problem-solving skills to manage fast-paced workloads, maintain inventory and sanitation standards, and resolve customer concerns professionally.
I am seeking opportunities to apply my experience in team management, financial oversight, and client-focused service to grow within a professional business setting.
Experience
Work history, roles, and key accomplishments
Pick, pack, and process high-volume customer orders with accuracy and efficiency while collaborating with team members to meet daily fulfillment goals and maintain inventory accuracy.
Volunteer Interviewer
Crisis Control Ministry
Jan 2025 - Aug 2025 (7 months)
Conducted intake interviews to assess clients' financial needs, recorded client information accurately in computer systems, and collaborated with supervisors to determine appropriate resources.
Shift Leader
Cold Stone Creamery
Feb 2025 - Jun 2025 (4 months)
Oversaw daily financial operations including cash handling and drawer reconciliation, delegated tasks to crew, and resolved customer complaints to maintain high satisfaction and smooth store operations.
Crew Member
Cold Stone Creamery
Jun 2022 - Feb 2025 (2 years 8 months)
Delivered exceptional customer service in a high-volume retail environment, maintained sanitation and organization standards, and handled cash transactions accurately.
Education
Degrees, certifications, and relevant coursework
University of North Carolina at Greensboro
Bachelor of Science, Business Administration
Pursuing a Bachelor of Science in Business Administration with coursework in information systems, economics, and professional development; expected December 2026.
Early College of Forsyth
High School Diploma, High School Diploma
Grade: 4.1 GPA
Graduated with a high school diploma and a 4.1 GPA in May 2024.
Forsyth Technical Community College
Associate in Science, Science
Grade: 3.2 GPA
Completed an Associate in Science with a cumulative GPA of 3.2.
Availability
Location
United StatesAuthorized to work in
Job categories
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