Sophia Tate

I’m a psychology-trained professional who’s built my career around helping people progress with structure, empathy, and clear documentation. After earning a Bachelor of Arts in Psychology, I moved into hands-on support roles where I can turn evidence-based plans into everyday improvements for clients.

As a Behavior Technician at Forta Health, I prepare therapy materials and session notes while implementing behavior intervention plans (BIPs). I support clients in developing daily behavioral, communication, and social skills, and I maintain confidentiality in adherence with HIPAA regulations and ethical guidelines.

Before that, I strengthened my operational and communication skills in fast-paced front-desk roles. At The CPI Group, I managed 80+ inbound calls daily, provided customer support, and ensured a 98% resolution rate, while handling mail processing, office organization, data entry, and accurate in-person and phone payments.

I also bring a results-focused mindset from social media work. As a Social Media Manager for Hart Coaching Academy, I created and scheduled 20+ monthly posts using Canva and Loomly, managed customer engagement and inquiries, and tracked KPIs like engagement rates and social media traffic to optimize content strategy—skills that translate well to any role that values measurement and continuous improvement.