Open to opportunities

Sophia kyla Acer

@sophiakylaacer

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Newly licensed nurse delivering compassionate, precise care and quality assurance in healthcare.

Philippines

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What I'm looking for

I’m looking to grow in a dynamic healthcare environment where I can deliver quality, patient-centered care, apply my precision and teamwork, and support strong standards through nurse quality assurance.

I am a newly licensed nurse driven by compassion, precision, and teamwork, with strong communication skills and a commitment to excellence. I bring experience as a Billing Specialist at Medhealth Connect Outsourcing Inc. (January–June 2025) and as a Healthcare Insurance Representative at CONCENTRIX (July 2025–February 2026), always focused on delivering quality outcomes.

From my clinical learning and RN preparation, I passed the Philippine Nurse Licensure Exam (PNLE) in November 2025. I strengthened my hands-on capability through Medicine Ward and General Ward exposures at Amang Rodriguez Memorial Medical Center and Quezon Memorial Medical Center (2023), plus Operating Room and Delivery Room rotations across multiple Rizal facilities (2023–2024), building patient-centered care, high accountability, and ethical practice.

Experience

Work history, roles, and key accomplishments

Billing Specialist

Concentrix

Jul 2025 - Feb 2026 (7 months)

Served as a Billing Specialist (Jul 2025–Feb 2026), delivering quality service with precision, accountability, and strong communication in a healthcare environment.

Medical Billing Precision Communication Customer Service Time Management Teamwork Accountability Healthcare Operations

Healthcare Insurance Representative

Medhealth Connect Outsourcing Inc.

Jan 2025 - Jun 2025 (5 months)

Worked as a Healthcare Insurance Representative (Jan–Jun 2025), applying strong communication, compassion, and teamwork to support healthcare insurance needs with accuracy and professionalism.

Healthcare Insurance Communication Accuracy Teamwork Time Management Healthcare

Nurse Quality Assurance

IMS Outsourcing Solutions Inc.

Mar 2026 - Present (3 months)

Began a Nurse Quality Assurance role in March 2026, focusing on high accountability and ethical practice while maintaining patient-centered, quality-focused standards.

Quality Assurance Nursing Support Ethics Accountability Clinical Documentation