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Sonya Stancombe

@sonyastancombe

Experienced personal injury administrator with strong leadership, client-focused case management.

United States
Message

What I'm looking for

I am seeking a full-time role in personal injury or claims administration where I can manage caseloads end-to-end, collaborate with attorneys, and provide excellent client service while leveraging my administrative and leadership skills.

I am an experienced, well-rounded personal injury administrator with strong leadership, administrative and relationship-building skills, currently managing a caseload of sixty-five personal injury files from intake through resolution. I work closely with attorneys, insurance adjusters, providers and health insurers, draft correspondence, request and review medical records, and ensure clients' medical bills are handled and paid.

I am proficient in WordPerfect and Clio, provide daily client communication and high-quality customer service, and seek a full-time position where I can apply my case-management expertise and collaborative approach to support litigation teams and improve client outcomes.

Experience

Work history, roles, and key accomplishments

MM
Current

Personal Injury Administrator

Marcus & Mack

Jun 2002 - Present (23 years 4 months)

Manage a caseload of 65 personal injury files from intake to resolution, coordinating with attorneys, insurance adjusters, providers, and clients to build claims and ensure medical bills are processed and paid.

Education

Degrees, certifications, and relevant coursework

SS

Saltsburg Jr. Sr. High School

High School Diploma, General Education

High School Diploma from Saltsburg Jr. Sr. High School.

Tech stack

Software and tools used professionally

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Sonya Stancombe - Personal Injury Administrator - Marcus & Mack | Himalayas