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Sonya Anthony

@sonyaanthony

I coordinate clinical cases, prior authorizations, benefits verification, and healthcare reimbursement.

United States
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What I'm looking for

I'm looking for a healthcare operations role where I can coordinate clinical cases, prior authorizations, benefits verification, and reimbursement while supporting providers, patients, and payer communication.

I've supported healthcare operations at Wipro/UnitedHealthcare, CareMetx, Centauri Health Solutions, Cencora, and Alignment Healthcare. I coordinate clinical cases, review documentation, communicate decisions, and work closely with providers, members, pharmacies, and payers.

At CareMetx and Cencora, I processed prior authorizations, verified insurance benefits, documented payer requirements, and resolved reimbursement issues. My background also includes provider credentialing, directory validation, pharmacy operations, medical billing and coding, and front-desk patient support.

With more than 20 years in healthcare administration and customer service, I manage complex cases while protecting confidential information and maintaining HIPAA compliance.

I'm comfortable working across EMR/EHR systems, Medicare and Medicaid requirements, medical records, and detailed documentation workflows.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

EC

Everest College

Certificate, Medical Insurance Billing & Coding

Completed a program in Medical Insurance Billing & Coding, gaining skills in medical billing, coding, and insurance procedures.

Tech stack

Software and tools used professionally

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