Sonu Sharma

SS

Looking for a job

Sonu Sharma

@sonusharma7171

Operations Executive at KOI Technologies Dubai supporting scheduling operations and improving scheduling efficiency and reporting.

At KOI Technologies, I support scheduling operations by managing daily scheduling and workforce allocation. I coordinate with clients and internal teams to support SLA compliance.

I analyze KPIs and operational performance, and work on improving scheduling efficiency and reporting.

At Startsmith Pvt. Ltd., I managed MIS for Dubai operations and developed automated Excel dashboards. I also produced reports to support business decisions.

My experience includes MIS Executive roles at RR Insurance Broker Pvt. Ltd. and Best Care Tissues & Hygiene LLP. I’m pursuing an MBA in Finance & Business Analytics and have certifications in Python for Data Analysis, Computer Aided Accounting, and IRDAI.

Experience

Work history, roles, and key accomplishments

KT

Current

Operations Executive

Current

KOI Technologies

Manage daily scheduling and workforce allocation. Coordinate with clients and internal teams to ensure SLA compliance, analyze KPIs, and improve scheduling efficiency and reporting.

Scheduling Workforce Allocation SLA Management KPI Analysis Operations Management Reporting

SL

Operations Executive & MIS Executive

Startsmith Pvt. Ltd.

Jan 2024 - Jun 2025 (1 year 5 months)

Managed MIS for Dubai operations, developed automated Excel dashboards, and produced reports for business decisions.

MIS Reporting Excel Dashboard Development Data Analysis Reporting

BL

MIS Executive

Best Care Tissues & Hygiene LLP

Managed MIS reporting and data analysis for hygiene products company.

MIS Reporting Data Analysis Excel

RL

MIS Executive

RR Insurance Broker Pvt. Ltd.

Managed MIS reporting and data analysis for insurance brokerage operations.

MIS Reporting Data Analysis Excel

Education

Degrees, certifications, and relevant coursework

MA

MBA (Finance & Business Analytics)

MBA, Finance & Business Analytics

Ongoing MBA program with a focus on Finance and Business Analytics.

BS

B.Sc.

B.Sc.

Bachelor of Science degree.

PA

Python for Data Analysis

Certification, Data Analysis

Certification in Python for Data Analysis.

DA

Diploma in Computer Aided Accounting

Diploma, Accounting

Diploma in Computer Aided Accounting.

IC

IRDAI Certified

Certification, Insurance

Certification from the Insurance Regulatory and Development Authority of India.

Tech stack

Software and tools used professionally

Python

Google Sheets

SQL

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

70k+ INR

Job categories

Operations Executive Scheduling Specialist MIS Executive Business Analyst

Skills

Scheduling Operations Workforce Allocation Operations Management MIS Reporting Business Analytics Data Analysis KPI Reporting SLA Management Dashboard Development Report Automation Process Improvement Stakeholder Management Excel SQL Python

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