Son User
@sonuser
I drive B2B SaaS adoption through Odoo implementation and customer success.
BrazilWhat I'm looking for
At Lingua Live, I lead end-to-end onboarding for an Odoo-based B2B e-learning platform, from configuration and access management to discovery calls, demos, training, and account health monitoring. I turn client requirements into platform improvements while identifying upsell opportunities and supporting long-term retention.
As a Managing Partner at Smart Leasers, I manage B2B client relationships, operations, contracts, billing, reporting, and team onboarding. I've also built international community engagement and delivered B2B digital strategies through roles at AUNA and PANATTA.
Experience
Work history, roles, and key accomplishments
Customer Success & Implementation Lead
Lingua Live
Sep 2021 - Present (4 years 11 months)
Led end-to-end client onboarding for a B2B e-learning platform built on Odoo, including system setup, configuration, and user access management. Conducted discovery and demo calls, designed and delivered client trainings, and managed a portfolio of B2B clients to drive adoption and retention.
Education
Degrees, certifications, and relevant coursework
Higher Management Institute of Tunis
Licence in Management, Marketing
Licence in Management with a focus on Marketing from the Higher Management Institute of Tunis.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Job categories
Skills
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