At TCS Courier, I assisted customers with inquiries and service-related questions, handled calls, and followed company procedures when responding to requests.
I listened to customer concerns and helped identify appropriate solutions while communicating information clearly and professionally.
As a self-employed online tutor, I teach Sindhi and academic subjects, tailoring lessons to individual students’ learning needs.
I also support students with homework and manage online sessions, schedules, and communication. My customer service experience includes call handling, complaint handling, CRM software, and Microsoft Office tools.
