
Sonia Mendel
@soniamendel
I write and review property insurance estimates, managing daily and catastrophe claims from inception to close.
What I'm looking for
I've handled property claims from inception to close for BlueGrass/TowerHill, Alacrity-StateFarm, Brush Country, and Cross Country. My work spans daily and CAT claims, including large losses, total losses, commercial properties, mobile homes, contents, and mitigation.
I write, review, and correct field estimates for fire, smoke, water, sewer backup, theft, vandalism, wind/hail, flood, and wildfire claims. I reconcile with contractors and use Xactimate, Symbility, and CAD while keeping customer satisfaction central to the claims process.
Experience
Work history, roles, and key accomplishments
Insurance Property Desk Adjuster
Blue Grass
Jan 2024 - Jan 2025 (1 year)
Handled daily and CAT property desk claims from inception to close, reviewed and corrected field adjusters' repair estimates, and reconciled with contractors while emphasizing customer satisfaction.
Virtual Estimate Writer/Reviewer
Alacrity-StateFarm
Jan 2023 - Sep 2023 (8 months)
Wrote and reviewed daily virtual estimates for State Farm, handling freeze, water, wind/hail, backup drain/sewer, water mitigation, and mitigation reconciliation estimates and claims.
CAT Virtual Estimate Writer/Reviewer
Alacrity-StateFarm
Jan 2022 - Jan 2023 (1 year)
Deployed as a catastrophe virtual estimate writer for the Wisconsin and Illinois wind/hail event, completing 15-25 wind/hail estimates daily and reviewing CAT estimates from field adjusters.
Daily Commercial Property Field Adjuster
Brush Country
Jan 2021 - Jan 2022 (1 year)
Adjusted daily commercial property claims in the Los Angeles area, handling large loss claims, contents, and estimates for perils including fire, water damage, theft/vandalism, and wind/hail.
Daily Property Field Adjuster
Alacrity
Jan 2020 - Jan 2022 (2 years)
Adjusted daily residential property claims in the Los Angeles area, handling large loss claims, contents, estimates, mitigation, and reconciliation for perils including fire, water damage, theft/vandalism, wind/hail, and flood.
Team Lead/Manager CAT Hurricane
Cross Country
Jan 2021 - Dec 2021 (11 months)
Deployed as a catastrophe claim adjuster to Louisiana for Hurricane 2021, handling all total loss, large loss, mobile home claims, and estimates from inception to completion.
CAT Virtual Cleanup Estimate Writer
Alacrity
Jan 2021 - Dec 2021 (11 months)
Served as a CAT virtual cleanup estimate writer, likely supporting catastrophe response efforts.
CAT Northern CA Complex Wildfire Field Adjuster
StateFarm
Jan 2020 - Dec 2020 (11 months)
Adjusted complex wildfire claims in Northern California as a field adjuster for State Farm.
Education
Degrees, certifications, and relevant coursework
Sonia hasn't added their education
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