Sonal Banerjee
@sonal1889
Experienced Project/Program Manager, Lead SM & RTE
What I'm looking for
I have a total 11.7 years of experience leading digital transformation across IT, manufacturing & telecom industries. My customer-focused and result-oriented approach is complemented by strong interpersonal and communication skills. I always try to be an empathetic leader with project team, this approach helps in gaining trust & confidence that helps in team bonding & makes working with each other better in complicated scenarios & fixing issues and impediments in a productive way. My expertise include Agile certified professional, RTE, Project/Program Management, Partner/Client Management as well as Vendor & Contract Management, & effective scrum team management. I would love to be part of an organization that values a culture of growth mindset, collaboration, open communication, transparency, knowledge hunger, & driving shared goals for digital transformation & achieving customer satisfaction. I want to drive the innovation & make a great future together with the team for the company’s & their customer’s success. The things that interest me most are Problem solving, connecting with people, making an impact in the customer’s live and sharing company’s vision for the betterment of products/processes & projects. I value relations & also I am passionate to help Product Owners or Project sponsors achieve their goals by teamwork & technology.
Experience
Work history, roles, and key accomplishments
Program Manager
Tata Consultancy Services
Jan 2023 - Present (2 years 4 months)
Leading digital transformation initiatives for Honeywell, focusing on enhancing customer experience and team efficiency through data-driven decision-making. Managing a development team and overseeing project milestones, governance, and risk management.
Project Manager
Tata Consultancy Services
Jul 2022 - Jan 2023 (6 months)
Managed Honeywell Aerospace projects, focusing on portal improvements and eCommerce initiatives. Collaborated with development teams and utilized tools like JIRA and Marketo for project management and communications.
Program Manager
Tata Communications Limited
Jan 2017 - Oct 2019 (2 years 9 months)
Led complex Unified Communications projects, managing cross-functional teams and ensuring timely delivery. Responsible for risk management and stakeholder communication throughout the project lifecycle.
Assistant Manager
Tata Communications Transformation Services
Sep 2011 - Jan 2017 (5 years 4 months)
Managed voice provisioning and configuration for Neotel, ensuring service delivery and addressing customer issues. Conducted UAT and coordinated with various stakeholders for project success.
Executive
Tata Communications Limited
Jul 2010 - Sep 2011 (1 year 2 months)
Handled voice provisioning tasks, ensuring timely delivery of international and national orders. Coordinated with cross-functional teams for end-to-end service delivery.
Education
Degrees, certifications, and relevant coursework
Nagpur University
Bachelor of Engineering, Electronics & Communication
2006 - 2010
Completed a Bachelor of Engineering in Electronics & Communication, focusing on the principles of electronics, communication systems, and related technologies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Interested in hiring Sonal?
You can contact Sonal and 90k+ other talented remote workers on Himalayas.
Message SonalFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
