MAYUR THAKUR
@mayurthakur
I am a Technical Program Manager delivering cloud, telecom, and infrastructure transformations with measurable efficiency gains.
United StatesWhat I'm looking for
I am a Technical Program Manager with 18+ years leading global programs in telecom, cloud, security and infrastructure delivery for enterprise clients. I have managed budgets over $5M and cross-functional teams of 20+ across continents, resolving 95% of escalations within SLA and delivering 20–30% efficiency gains through cloud and DevOps-enabled feature delivery.
I design and execute end-to-end project lifecycles using Agile, Scrum and Waterfall, author technical documentation, and drive process improvement and risk mitigation. I hold PMP, CKA, CSM and other certifications, contributed to R&D with 3 granted patents, and I seek to bring stakeholder-focused leadership and technical depth to complex cloud and telecom transformation programs.
Experience
Work history, roles, and key accomplishments
Program Manager
BestPPL Technologies, Inc
Aug 2025 - Present (1 month)
Manage wireless network engineering projects and lead a Cisco application POC, facilitating daily Scrum meetings and stakeholder coordination.
Led global datacentre, VPN tunnel and MPLS circuit migrations and enterprise app cloud migrations, enabling 100% migration with zero downtime; built real-time dashboards that reduced issue resolution time by 25% across three regions.
Directed program planning and delivery for telecom software enhancements, mentoring a 20-member cross-functional team and reducing resource bottlenecks by 15%. Drove RCA and L2 support, resolving 95% of escalations within SLA.
Gathered and documented business and technical requirements and designed/developed value-added telecom services on ATCA/DMS platforms; executed design test plans and managed release readiness.
Performed end-to-end product verification and regression testing using HP Quality Centre, authored test plans and managed defect tracking to ensure release readiness.
Education
Degrees, certifications, and relevant coursework
UMUniversity of Mumbai
Bachelor of Engineering, Computer Science
Bachelor of Engineering in Computer Science from the University of Mumbai, completed in 2006.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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