At Mountain America Credit Union, I administer and enhance the enterprise Archer IRM platform for governance, risk, and compliance users. I translate stakeholder requirements into configurable solutions, automated workflows, notifications, and reports.
I coordinate platform enhancements from intake through implementation, including stakeholder discussions, work planning, progress updates, and UAT test scripts. I also support users, troubleshoot issues, and manage testing and production changes.
At Zions Bancorporation, I delivered Archer IRM projects and application builds from planning through production. I gathered requirements, documented workflows, coordinated stakeholders, and tracked work in Azure DevOps and ServiceNow.
I also developed test scripts and coordinated UAT, change implementation, incident resolution, and production support. I hold an M.S. in Finance and am an Archer Certified Administrator - Expert and SAFe Product Owner / Product Manager.
