
sharon aguirre
@sharonaguirre
Customer Support professional who advised customers at Tienda de indumentaria and managed online sales, orders, and customer inquiries.
What I'm looking for
At Tienda de indumentaria, I advised customers during purchases, answered questions, and handled exchanges and complaints. I helped customers find suitable products and accompanied each transaction through completion.
I also handled payments through different methods, opened and closed the cash register, and checked daily transactions. When customers were dissatisfied, I kept communication courteous and focused on finding a solution.
Through my online sales venture, I supported customers on WhatsApp, Instagram, and Facebook, managing sales from the first inquiry through product delivery. I also followed orders, issued receipts, helped administer the online store, and updated products.
Experience
Work history, roles, and key accomplishments
Asesor de Ventas
Tienda de Indumentaria
Apr 2025 - Aug 2026 (1 year 4 months)
Asesoré a clientes durante el proceso de compra, atendí consultas, cambios y reclamos, y gestioné apertura y cierre de caja. Contribuí al cumplimiento de objetivos comerciales mediante asesoramiento personalizado.
Gestión Comercial y Atención al Cliente
Emprendimiento propio (ventas online)
Jun 2024 - Jan 2025 (7 months)
Gestioné atención al cliente por WhatsApp, Instagram y Facebook, administré ventas desde el primer contacto hasta la entrega, y controlé cobros y seguimiento de pedidos. Planifiqué contenido para redes sociales y administré la tienda online.
Education
Degrees, certifications, and relevant coursework
Bachiller en Economía y Administración
Bachiller, Economics and Administration
Completed secondary education with a focus on economics and administration.
Técnicas de Ventas Consultivas y Cierre
Certificate, Sales
Completed training in consultative sales techniques and closing.
Customer Experience: Fundamentos de gestión y fidelización de clientes
Certificate, Customer Experience
Completed training in customer experience fundamentals, management, and loyalty.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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