Looking for a job

sofia corona

@sofiacorona

Operations and Infrastructure Analyst at Fibex Telecom who coordinated nationwide FTTH deployments and managed 1,200 monthly service orders.

Venezuela

Message

What I'm looking for

I’m looking for remote opportunities in Operations, Technical Dispatch, or Customer Success.

At Fibex Telecom, I coordinated daily logistics for nationwide FTTH deployments, supporting up to 12 field crews and more than 60 daily installations. I also managed 1,200 monthly service orders, including GPS mapping with Oz Map.

I triaged technical warranties and connection failures to assess remote support versus on-site dispatch, and led operational training for more than 10 team members using SmartOLT. I’m open to remote opportunities in Operations, Technical Dispatch, and Customer Success.

Experience

Work history, roles, and key accomplishments

Operations and Infrastructure Analyst (FTTH)

Fibex Telecom

Nov 2023 - Apr 2026 (2 years 5 months)

Operational Management & Deployment: Coordinated daily logistics for up to 12 technical field crews nationwide, overseeing the execution of 60+ daily installations, including large-scale service activations for corporate clients.

Data Processing & Mapping: Managed a monthly volume of 1,200 technical service orders, ensuring accurate demographic documentation and GPS mapping (Oz Map) for over 800