At OMV SERVICES LLC, I coordinated international emergency services and service provider networks. I analyzed traffic patterns and resource availability to reduce wait times and improve ETAs.
I also served as a direct liaison between clients and vendors, supporting service quality and customer satisfaction. In high-priority situations, I made immediate decisions to help ensure operational coverage.
At Stride Rent a Car, I coordinated with third-party insurance providers and processed customer rental details. Earlier, I taught bilingual English lessons at CEVAZ / CEI and completed an IT internship at TICVENCA, where I troubleshot network issues and supported hardware inventory and infrastructure work.
