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Antonella Zapata

@antonellazapata

Customer service and sales professional with experience in administration, customer support, order management, payments and stock control. Organized,

Argentina

Message

What I'm looking for

Customer Support / Customer Service

Administrative / Virtual Assistant

Sales / Sales Support

E-commerce / Operations

Data Entry / Back Office

Reliable, organized and customer-focused professional. Quick learner, adaptable and motivated to grow in remote roles.

Experience

Work history, roles, and key accomplishments

Current

Customer Service and Sales

Current

Sabores y Más

Apr 2016 - Present (10 years 6 months)

Provided customer service and advice, managed sales and commercial follow-up, handled payments and operations, and organized orders and stock. Performed administrative tasks and managed social media and WhatsApp communication.

Customer Service Sales Payment Processing Order Management Stock Control Administrative Tasks Social Media WhatsApp

Salesperson

CHEEKY | Shopping

Dec 2017 - Dec 2017 (0 months)

Provided customer service and advice, sold and replenished products, and organized the sales area during high-demand holiday season.

Customer Service Sales Replenishment Organization

Administrative and Customer Service

Empresas de servicios

Jan 2010 - Dec 2015 (5 years 11 months)

Performed cleaning and maintenance tasks for various companies, adhering to schedules and procedures. Demonstrated organization, responsibility, and teamwork.

Cleaning Maintenance Organization Responsibility Teamwork

Independent Commerce Management

Gestión y organización de comercio

Managed stock control, product updates, code assignment, and sales tracking. Organized purchases and replenishment, handled Excel spreadsheets, and provided customer service.

Stock Control Product Management Excel Customer Service Organization