Magali Téllez

I’m a customer service and sales professional with strong written communication skills and hands-on experience maintaining clear, organized conversations with different audiences. I’m comfortable working in digital or remote environments while keeping service quality high.

From 2015–2022, I worked as a Sales Associate, where I provided personalized customer service, resolved inquiries, managed cash register operations, restocked products, and coordinated with my team to keep the store efficient. I also supported promotions and product delivery by managing orders and communicating effectively with clients.

Alongside customer service, I’ve built experience managing social media communities and creating content for TikTok and Instagram, and I bring careful attention to detail to online tasks. I also participate in academic and industry research studies through Prolific, consistently meeting timed requirements and structured protocols.

Recently, I’ve been working remotely as an Ads Quality Rater (Appen), evaluating search engine results and advertisement quality using precision metrics and user intent analysis, with strict adherence to international quality guidelines. I’m reliable, detail-oriented, and ready to contribute immediately.