At Heirs Insurance Group, I conduct client assessments and financial analysis to provide insurance and financial advice. I also manage sales and policy implementation while following compliance and ethical responsibilities.
At Coded Prime Solution, I resolved customer issues involving payments, billing, and EOR through calls, chat, and email. I handled more than 200 customer-related tickets daily and achieved a 4.8/5 satisfaction rating.
At Xwhy Snails Restaurant, I managed daily operations and sales activities, trained and supervised staff, and contributed to expansion from one restaurant to three branches.
Alongside my other work, I provide plumbing installation, repair, and maintenance services as a self-employed vocational plumber.
