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Sneh Vikramkumar Agrawal

@snehvikramkumaragraw

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Recent Management graduate skilled in operations, project coordination, CRM, and client onboarding.

United Kingdom

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What I'm looking for

I am looking for a graduate-level role in operations, business support, or project coordination at a collaborative, growth-oriented organisation where I can apply CRM and onboarding expertise and grow into broader operational responsibilities.

I am a recent Management (Merit) graduate from the University of London with practical experience in student advocacy, financial operations, and customer engagement. I have represented large student cohorts, managed budgets, organised events, and supported cross-functional processes to improve services.

My background includes client onboarding and KYC coordination at a wealth management firm, where I used Bitrix24 to automate communications and achieved the highest KPI score among peers. I also created client-facing content and contributed to process improvements that enhanced client satisfaction.

I am proactive, organized, and collaboration-focused, with strengths in CRM tools, MS Office, project coordination, and communication. I am seeking a graduate-level role in operations, business support, or project coordination within a dynamic organisation.

Experience

Work history, roles, and key accomplishments

Current

Student Coordinator

Current

University of London, Birkbeck

Jan 2024 - Present (1 year 9 months)

Represent over 3,000 students by gathering feedback and advocating for academic and campus improvements; managed budgets and delivered engagement programs while organizing workshops to enhance inclusion.

Student Advocacy Event Management Budget Management Project Coordination Stakeholder Engagement Communication

Support Sales Executive

Finideas Wealth Management

Jul 2019 - Jan 2020 (6 months)

Supported onboarding of 25–30 new clients daily, coordinated KYC processes with back-office teams, and used Bitrix24 automation to address client concerns and improve satisfaction.

Onboarding KYC Customer Service Process Improvement Communication Sales Support

Marketing Intern

Finideas Wealth Management

Apr 2019 - Jul 2019 (3 months)

Prepared 500+ financial articles to boost client engagement and firm visibility, and trained on Bitrix24 to automate client query handling.

Content Creation Digital Marketing Client Engagement Research Communication

Education

Degrees, certifications, and relevant coursework

Birkbeck, University of London

Master of Arts, Management

Grade: 70% (Merit)

Activities and societies: Student Coordinator representing over 3,000 students; Student Union Parliament Member; organised workshops and student engagement programs.

Completed a Master’s in Management with Merit, including research on management in the UK banking sector for foreign expats and projects on the gig economy and business case studies.