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Sneha Mehra

@snehamehra

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I manage leads, operations, vendors, and business data to support growth.

India

Message

I've supported customer lead management and booking operations at Universal Adventure, using CRM software and internal systems to track leads, follow up promptly, and maintain accurate customer records.

I also maintained booking details and travel itineraries in MS Excel, resolved customer queries, and analyzed inquiry and booking data to support package design and inventory planning.

At Blinkcraft, I sourced freelance photographers, maintained a vendor database, and coordinated clients and creative vendors to keep projects, schedules, and deliverables on track.

My BBA in Marketing and Business Analytics is backed by hands-on data mining, market research, data cleaning, reporting, and documentation work at IMS Unison University.

Experience

Work history, roles, and key accomplishments

Operations & Vendor Coordinator

Blinkcraft

Researched and sourced freelance photographers, built a vendor database, and coordinated between photographers and clients to ensure on-time project completion. Tracked project timelines and vendor schedules in MS Excel.

Vendor Sourcing Project Coordination Excel Scheduling Communication Skills

Client Service Advisor

Universal Adventure

Managed and processed incoming customer leads through CRM software and internal applications, ensuring timely follow-up and accurate lead tracking. Coordinated with clients throughout the booking process and resolved queries while maintaining accurate documentation.

CRM Software Excel Lead Management Customer Relationship Management Data Entry Documentation

Data Mining & Market Research Intern

IMS Unison University

Conducted data mining and market research to collect, clean, and structure raw business and client data. Used MS Excel to manage and analyze large datasets, preparing structured summaries and reports.

Data Mining Market Research Excel Data Cleaning Reporting

Education

Degrees, certifications, and relevant coursework

IMS Unison University

Bachelor of Business Administration, Marketing and Business Analytics

2022 - 2025

Pursued a Bachelor of Business Administration with a focus on Marketing and Business Analytics, gaining skills in data management and business operations.