Open to opportunities

smriti kumar

@smritikumar

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Experienced Administrative and E-commerce Assistant with 8+ years in support.

India

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What I'm looking for

I am looking for a role that values collaboration, offers growth opportunities, and allows me to leverage my administrative and e-commerce skills.

I am an experienced Administrative and E-commerce Assistant with over 8 years of expertise in supporting educational institutions and e-commerce operations. My background includes managing administrative tasks, client communication, and virtual assistance, all while maintaining a high level of organization and attention to detail.

Currently, I excel as a Virtual Ecommerce Administrative Assistant, where I strategically manage Amazon Seller Central accounts, optimize product listings, and oversee inventory and fulfillment processes. My proactive approach has led to improved operational efficiency and enhanced customer satisfaction. I am committed to delivering high-quality support and fostering positive relationships with colleagues and clients alike.

Experience

Work history, roles, and key accomplishments

Current

E-commerce Administrative Assistant

Current

Gusti Leder

Jul 2022 - Present (3 years)

Currently managing and optimizing Amazon Seller Central accounts, focusing on product visibility and inventory management. Skilled in data analysis and virtual administrative support, ensuring operational efficiency and customer satisfaction.

Inventory Management Data Analysis Performance Tracking Customer Service Document Management Cross Functional Collaboration Problem Solving

Virtual Administrative Assistant

Spanish by Shweta

Jun 2021 - Jul 2022 (1 year 1 month)

Managed scheduling and communication for office meetings and client appointments, enhancing team efficiency. Contributed to process optimization and provided comprehensive administrative support.

Process Optimization Communication Administrative Support Research Team Collaboration Time Management

Admin cum Office Coordinator

AVS Multiservices Pvt. Ltd.

May 2018 - Jul 2021 (3 years 2 months)

Oversaw daily administrative operations, ensuring optimized productivity and organized office environment. Managed document systems and coordinated meetings effectively.

Office Management Document Management Scheduling Administrative Support Inventory Management Time Management Organizational Skills

Administration cum Business Development Manager

School of International Languages

May 2014 - May 2018 (4 years)

Managed communication channels and document creation while supporting operational coordination and customer relations. Enhanced team collaboration and onboarding processes.

Communication Onboarding Outreach

Counsellor

Cambridge Institute of Management Studies

Feb 2012 - Aug 2012 (6 months)

Designed counseling programs and provided career guidance to students. Managed communications and maintained office resources to support academic activities.

Counseling Communication Program Development Relationship Building Problem Solving Time Management

Counsellor

ADMEC Multimedia Institute

Jan 2010 - Jan 2012 (2 years)

Provided personalized counseling services that contributed to increased student admissions. Managed stakeholder communications and supported office operations.

Counseling Communication Academic Performance Analysis Stakeholder Engagement Relationship Building Problem Solving Time Management

Education

Degrees, certifications, and relevant coursework

Symbiosis Centre for Management and HRD

MBA/PGDM, Human Resources

2006 - 2008

Grade: 69%

Completed a Post-Graduation in MBA/PGDM with a focus on HR and Industrial Relations, gaining insights into effective human resource management and organizational behavior.

Lancer’s Convent

Class XII, General Studies

2004 - 2006

Grade: 70-74.9%

Completed Class XII with a focus on academic excellence, preparing for higher education and professional development.

Shivaji College, Delhi University

B.Com, Commerce

2003 - 2006

Grade: 59%

Pursued a Bachelor of Commerce (B.Com) degree, focusing on various aspects of commerce and business management, which provided a strong foundation for a career in administration and e-commerce.