Smitha P K
@smithapk
Business Analyst at Rguru Financial Services LLP who improved processes and contributed to enhancements for internal software and customer-facing applications.
IndiaWhat I'm looking for
At Rguru Financial Services LLP, I analyzed business processes, gathered requirements, and worked with clients and development teams to translate business needs into functional specifications. I also reviewed software features and assisted in testing new functionality against requirements.
I prepared reports and business documentation to support decision-making, and recommended improvements to internal software and customer-facing applications based on business and user needs. Earlier, I worked in operational data processing at Haywood and Padgett Ltd and in marketing at Jain University.
Experience
Work history, roles, and key accomplishments
Business Analyst
Rguru Financial Services LLP
Mar 2025 - Apr 2026 (1 year 1 month)
Analyzed business processes, gathered and documented requirements, and collaborated with clients and development teams to support software development and process improvements.
Operations Analyst
Haywood and Padgett Ltd
Apr 2023 - Jan 2025 (1 year 9 months)
Processed and validated operational data, performed quality assurance checks, and collaborated with cross-functional teams to improve operational efficiency.
Marketing Executive
Jain University
Aug 2021 - Dec 2022 (1 year 4 months)
Scaled marketing strategies to promote brand and sales, coordinated with managers, and prepared daily reports for product scalability and performance analysis.
Digital Marketing Intern
NEB Sports Entertainment
May 2021 - Jun 2021 (1 month)
Coordinated social media activities on the Digital Marketing Team.
Event Intern
India Solution Events and Production House
May 2020 - Jul 2020 (2 months)
Worked on floor service and event logistics supply, procuring essentials, managing inventory, and acquired sponsorship for an event.
Intern
Davanam Sarovar Portico Suites
Sep 2019 - Nov 2019 (2 months)
Completed a 3-month internship in major departments of the hotel, gaining hands-on experience in guest service and food handling.
Education
Degrees, certifications, and relevant coursework
MSc in Logistics and Supply Chain Management
MSc, Logistics and Supply Chain Management
Completed an MSc in Logistics and Supply Chain Management in 2024.
PES University
BBA, Hospitality and Event Management
Earned a BBA in Hospitality and Event Management from PES University in 2021.
Vidhya Bharathi College
PUC, General Studies
Completed PUC (12th grade) at Vidhya Bharathi College in 2017.
St. Mary's Convent School
SSLC, General Studies
Completed SSLC (10th grade) at St. Mary's Convent School in 2015.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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