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Smitha BalakrishnanSB
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Smitha Balakrishnan

@smithabalakrishnan

HR Business Partner at Iron Mountain who improved APAC HR operational efficiency by 23% through digital transformation.

India
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At Iron Mountain, I partnered with senior leaders across APAC and Greater China on workforce planning, succession, organizational design, and complex employee relations. I also used Workday dashboards and generative AI tools to support workforce decisions and streamline HR deliverables.

Earlier, as HR Manager – OneHR (APAC), I led HR digital transformation that improved operational efficiency by 23% by simplifying workflows and strengthening employee self-service. Across my roles, I authored HR policies and processes, supported restructuring and consultation, and developed talent and leadership programs.

Experience

Work history, roles, and key accomplishments

GL

HR Executive

Great Circle Line Co LLC

Jan 2011 - Dec 2014 (3 years 11 months)

Supported HR operations and recruitment activities in a shipping company.

HS

Asst. Manager, HR & Admin

7 HATS Services

Jan 2007 - Dec 2011 (4 years 11 months)

Managed HR and administrative functions for a services company.

Education

Degrees, certifications, and relevant coursework

XJ

XLRI Jamshedpur

Executive Development Program, Labour Laws

Enrolling for Executive Development Program in Labour Laws for Managers, expected to start in January 2027.

QB

Queens University Belfast

M.Sc, Human Resource Management

Completed M.Sc in Human Resource Management, CIPD accredited.

MC

Montfort College

Certification, Counselling Psychology

Completed certification in Counselling Psychology.

BU

Bharathiar University

M.Sc, Applied Psychology

Completed M.Sc in Applied Psychology.

AM

AICTE / MSRIM

PG Diploma, Business Management

Completed PG Diploma in Business Management with specialization in HR and Marketing.

Tech stack

Software and tools used professionally

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