Slavena Stoyanova
@slavenastoyanova
Customer-focused service professional skilled in cleaning operations, sales, and remote customer support.
FranceWhat I'm looking for
I’ve built hands-on experience delivering residential cleaning services and supporting customers in retail and remote customer service roles. I manage client bookings, invoicing, and administration while maintaining high cleaning standards and strong client relationships.
Earlier roles include working as a Retail Sales Associate—assisting customers, achieving sales targets, replenishing stock, processing payments, and maintaining store presentation. I also worked remotely as a Customer Service Assistant, handling inquiries, resolving customer issues and complaints, and managing customer records.
Experience
Work history, roles, and key accomplishments
Self-Employed Cleaning Service
French Riviera Cleaning Services
Apr 2026 - Present (3 months)
Manage residential cleaning services, including client bookings, invoicing, and administration. Maintain high cleaning standards and client relationships.
Retail Sales Associate
Pilates Mango
Aug 2025 - Dec 2025 (4 months)
Assisted customers with purchases and supported store operations during busy periods. Replenished stock, processed payments, and helped maintain store presentation and fitting rooms.
Customer Service Assistant
Planet Art France
Nov 2023 - Jun 2025 (1 year 7 months)
Provided remote customer support by answering inquiries and resolving customer issues. Processed complaints and managed customer records in coordination with the support team.
Education
Degrees, certifications, and relevant coursework
“Damyan Damyanov” High School
High school diploma, Humanitarian Studies
2019 - 2025
Activities and societies: Languages: English (C1), French (C1), Bulgarian (C2).
Completed a high school program in humanitarian studies and earned a high school diploma from “Damyan Damyanov” in Sliven.
Tech stack
Software and tools used professionally
Availability
Location
FranceAuthorized to work in
Job categories
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