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S K

@sk019

Organizational Change Advisor at FedEx who reshaped portfolio governance across 30+ teams and applies AI to transformation execution.

Belgium
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At FedEx, I worked in the International Office of the CIO/CDIO during a major transformation, translating priorities across 12 subsidiaries and a 4,000+ employee technology organisation into governance, change and execution. I co-established the global Organisational Change Management Office and redesigned Strategic Portfolio Management and Lean Portfolio Governance across 30+ teams.

As Chief of Staff to two successive Technology Directors at FedEx, I connected leadership priorities with product and technology delivery across an international technology organisation. I managed a portfolio of 30+ cross-functional programmes and worked with Product Owners and delivery teams on requirements, backlogs and priorities.

Earlier at FedEx, I led international data-centre operations and transformation across EMEA, APAC and MEISA. I managed a €45M+ CAPEX portfolio and sustained 99.99% availability across live mission-critical environments during transformation and migration activity.

My work has grown from engineering and architecture into programmes, portfolios and organisational change. More recently, I’ve applied AI and agentic workflows to analysis, documentation, risk and dependency consolidation, governance and decision support.

Experience

Work history, roles, and key accomplishments

FedEx logoFE

Strategic Advisor to the CIO | Organizational Change & SPM

Dec 2022 - Feb 2025 (2 years 2 months)

Department: International Office of the CIO/CDIO

Worked within the International CIO Office during a major international transformation, turning priorities across 12 subsidiaries and a 4,000+ employee technology organisation into structured governance, change and execution.

• Co-established the global Organisational Change Management Office, creating a structured approach to stakeholder analysi

FedEx logoFE

Chief of Staff | Digital Transformation & Organizational Change

Jun 2019 - Dec 2022 (3 years 6 months)

Served as Chief of Staff to two successive Technology Directors, connecting leadership priorities, product and technology delivery, portfolio governance, communications and execution across a 400+ person international technology organisation.

• Turned leadership priorities into planning, prioritisation, programme delivery, resource decisions and organisational operating rhythm.
• Managed a portfo

FedEx logoFE

International Data Center Operations Leader & Program Manager

May 2015 - Jun 2019 (4 years 1 month)

Led international data-centre operations and transformation across EMEA, APAC and MEISA, spanning new builds, migrations, consolidations, decommissioning and modernisation across infrastructure and applications.

• Led the data-centre footprint transformation and IT estate consolidation of two global logistics companies across EMEA, APAC and MEISA.
• Managed a €45M+ CAPEX portfolio covering data-c

FedEx logoFE

Senior Data Center & Network Solutions Architect, Project Manager

Sep 2012 - May 2015 (2 years 8 months)

Department: IT Infrastructure & Business Continuity International

• Designed and deployed scalable data center solutions to meet changing business and performance needs.
• Member of the Architecture Board, contributing to IT strategy, planning, and infrastructure alignment.
• Developed architecture standards to ensure project consistency, scalability, and reliability.
• Drove energy-efficient

Syncada LLC logoSL

Network, VOIP, Systems Engineer / Architect (Project Manager,Consultant)

Jan 2012 - Sep 2012 (8 months)

1. Designed and deployed scalable VoIP and network infrastructure for a new call
center, ensuring high performance and system reliability.

- Freelance logoF

Freelance Network, VOIP Architect / Engineer Consultant (Project Manager)

Jan 2010 - Nov 2011 (1 year 10 months)

1. Designed and implemented tailored network solutions, optimizing performance,
scalability, and reliability to meet client business goals.

StepLogic logoST

Senior Network Engineer Consultant (Project Manager)

Sep 2006 - Sep 2009 (3 years)

1. Designed and delivered scalable network architectures to support enterprise growth,
ensuring regulatory compliance and successful project execution.

GE Money Bank Russia logoGR

Network Architect | Network Engineer Consultant (Project Manager)

Dec 2006 - Aug 2009 (2 years 8 months)

1. Engineered and deployed network solutions to enhance performance, security, and
scalability, ensuring uninterrupted critical financial operations.

Education

Degrees, certifications, and relevant coursework

PR

Prosci

Prosci® Certified Change Practitioner (ADKAR)

Oct 2024

LI

LinkedIn

Become a Chief of Staff

Jul 2024

HS

Harvard Business School

Other; Certificate in Organizational Leadership

2022 - 2022

Organizational Leadership is a Harvard Business School program that equips experienced team leaders with the skills, strategies, and tools to set and communicate direction, influence other managers, generate organizational alignment, drive innovation, and engineer change. The program was developed by leading Harvard Business School faculty and is delivered in an active learning environment based o

HS

Harvard Business School

Other; Certificate in Strategy Execution

2022 - 2022

Strategy Execution is a Harvard Business School program that teaches a comprehensive framework for implementing strategies. Topics include resource allocation and job design, performance measurement, risk management, and strategies for detecting and adapting to change. Participants gain the knowledge and skills needed to execute strategies successfully. Strategy Execution was developed by leading

HS

Harvard Business School

Other; Certificate of specialization in Leadership and Management, Leadership and Management

2021 - 2022

CS

Cambridge Judge Business School

Other; Certificate in Digital Disruption: Digital Transformation Strategies

2021 - 2021

Digital Disruption: Digital Transformation Strategies program provides research-based insights on disruptive innovations and what it takes to build and manage successful business models in this complex environment. It is designed for executives who take part in building strategies in the organizations.

HS

Harvard Business School

Other; Certificate in Negotiation Mastery

2021 - 2021

Negotiation Mastery is an online program from Harvard Business School that prepares students to close deals that might otherwise be deadlocked, maximize value creation in agreements, and resolve differences before they escalate into costly conflicts. The program provides both an analytical toolkit and interpersonal techniques for effectively dealing with different bargaining styles and tactics. Ne

SA

Scaled Agile (SAFe®) Training by Agile Certification Academy

Leading SAFe (Business Agility)

Oct 2021

US

University of Oxford, Saïd Business School,

Oxford Enterprise Leadership & Strategic Alignment Programme

Feb 2021

UO

University of Oxford

Other; Certificate in Strategy: Strategic Alignment Program

2020 - 2020

Strategy: Strategic Alignment Program- Leadership Blueprint for Aligning the value chain of the Enterprise: Purpose, Business Strategy, Organizational Capability, Organizational Architecture; Management Systems.

EL

EPI - Enterprise Products Integration Pte Ltd

Certified Information Technology Manager

Dec 2020

EL

EPI - Enterprise Products Integration Pte Ltd

Digital Transformation Lead Certificate

Dec 2020

AP

AXELOS Global Best Practice

ITIL 4 IT Service Management (DevOps; Agile; etc.)

Dec 2019

TG

The Open Group

TOGAF® 9.1 Level 1 & 2 Certified

Mar 2018

AA

Atos IT Solutions and Services A/S

Atos Media Operations Development Path (Data Centre)

Jan 2016

AP

AXELOS Global Best Practice

PRINCE2® Certificate in Project Management (Foundation+Practitioner)

Nov 2016

EL

EPI - Enterprise Products Integration Pte Ltd

Certified Data Centre Migration Specialist

Mar 2016

AP

AXELOS Global Best Practice

ITILF ITIL® Foundation Certificate in IT Service Management

Feb 2016

AA

Atos IT Solutions and Services A/S

Atos Hardware Planning Development Path (Data Centre)

Jan 2016

CC

Capitoline Data Centre Consultants

Certified Data Centre Expert (CDCE - BICSI recognized)

Oct 2015

AA

Atos IT Solutions and Services A/S

Atos Facilities Engineering (Data Centre)

Dec 2015

SE

Schneider Electric

Energy managers, Facility managers (Associate)

Dec 2015

SE

Schneider Electric

Secure Power Systems for Industry & Infrastructure

Dec 2015

CC

Capitoline Data Centre Consultants

Certified Data Centre Designer (CDCD - BICSI recognized)

Oct 2015

CC

Capitoline Data Centre Consultants

Certified Data Centre Operations Manager (DCOM - BICSI recognized)

Oct 2015

SE

Schneider Electric

Modular Data Centre Architecture

Apr 2015

SA

State University of Radiotechnics, Electronics and Automation.

Master's degree: Cybernetics. Specialty: Automatic Information Processing and Control Systems., Cybernetics. Specialty: Automatic Information Processing and Control Systems.

2003 - 2009

Education has been officially recognized in Belgium as a Master's degree.
21.04.2010 recognized by – NARIC-Vlaanderen (www.ond.vlaanderen.be/naric)

Tech stack

Software and tools used professionally

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