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Siyabonga Zondi

@siyabongazondi

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PPC Specialist at PPC City building KPI dashboards and performance reports for executive management.

South Africa

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What I'm looking for

I'm open to full-time, part-time, contract, and freelance remote roles, and can work flexibly across time zones.

At PPC City, I analyse operational and financial data for executive management and build KPI reports and performance dashboards used in management reviews. I also identify trends and efficiency opportunities, recommend process improvements, and safeguard reporting accuracy.

At Health Systems Trust, I led programme performance monitoring and reporting to keep service delivery on target. I produced insights for management decisions, supervised and supported team members, and maintained compliance records and operational databases to audit-ready standard.

I began my career at Nedbank, managing customer relationships, supporting account retention, and resolving queries. I hold a Diploma in Marketing from IMM Graduate School of Marketing and Google certifications in Artificial Intelligence, and I'm open to remote work worldwide.

Experience

Work history, roles, and key accomplishments

Current

PPC Specialist – Decision Support & Reporting

Current

PPC City

Aug 2025 - Present (1 year 3 months)

Analyse operational and financial data to provide executive management with decision-making insights. Build and maintain KPI reports and performance dashboards, identify trends, and recommend process improvements.

Data Analysis KPI Monitoring Performance Dashboards Business Intelligence Trend Analysis Excel Statistical Analysis Process Improvement

Paediatric Case Manager (Supervisory)

Health Systems Trust

Oct 2019 - Sep 2023 (3 years 11 months)

Led programme performance monitoring and reporting, ensuring service delivery targets were met. Supervised team members, managed stakeholder relationships, and maintained compliance records to audit-ready standard.

Programme Monitoring performance reporting Team Supervision Stakeholder Management Compliance Database Management Data Analysis

Sales and Service Consultant

Nedbank

Jan 2014 - Dec 2016 (2 years 11 months)

Managed customer relationships, identified sales opportunities, and supported account retention. Resolved customer queries and prepared reports in line with financial regulations.

Customer Relationship Management Sales Support Account Management Customer Retention Query Resolution Reporting

Education

Degrees, certifications, and relevant coursework

IMM Graduate School of Marketing

Diploma in Marketing (NQF Level 6), Marketing

Grade: Distinction

Diploma in Marketing (NQF Level 6) with modules including Marketing Communications, Marketing Strategy, Marketing Research, Consumer and Buyer Behaviour, International Marketing, Statistical Analysis and Financial Management (Distinction).