John Christoph Kock
@johnchristophkock
Data and Business Intelligence Analyst with 6+ years of experience.
What I'm looking for
I am a Data and Business Intelligence Analyst with over 6 years of experience in the Insurance and Direct Marketing sectors. My expertise lies in fraud detection, revenue recovery, lead generation, and process automation. I have a proven track record of translating complex data into strategic business impact, even in high-pressure environments. Notably, I built a lead engine that generates over 1,000 qualified leads daily and led the development of a premium recovery channel that recovered over R9.2 million in failed payments within just over a year.
My role as a Special Project Analyst at King Price Insurance involves reporting directly to the C-suite, focusing on business intelligence and operational improvements. I design and deploy real-time dashboards using Power BI and lead initiatives that enhance operational scalability. My educational background includes a BSc in Information & Computer Science and multiple postgraduate diplomas, which complement my technical skills in SQL, Power BI, and Python. I am passionate about aligning technical tools with business goals to support data-driven decision-making.
Experience
Work history, roles, and key accomplishments
Special Project Analyst
King Price Insurance
Oct 2022 - Present (2 years 8 months)
Managed special projects and executive-level reporting, focusing on business intelligence, fraud detection, and operational improvements. Led data-driven initiatives including a lead generation engine, a premium recovery channel, and a predictive QA risk analytics project, recovering over R9.2 million and targeting R10 million annual reduction. Spearheaded a WhatsApp campaign that increased client
Special Project Analyst
King Price Insurance
Oct 2022 - Present (2 years 8 months)
Responsible for special projects and executive-level reporting, focusing on business intelligence, fraud detection, and operational improvements. Led data-driven initiatives including a lead generation engine, a premium recovery channel, and a predictive QA risk analytics project, significantly impacting revenue and efficiency.
Data Control Assistant Manager
Nova Life
Nov 2021 - Sep 2022 (10 months)
Led operations, reporting, system migrations, and automation for the Data Control department, acting as 2IC to the GM. Supervised daily workflows, managed data entry, and migrated internal databases from Microsoft Access to MySQL, automating reporting processes.
Data Control Supervisor
Nova Life
Aug 2020 - Nov 2021 (1 year 3 months)
Improved systems and workflows across sales and quality control, leading automation initiatives including the DebiCheck API implementation. Oversaw daily data entry processes, conducted audits, and delivered staff training on new systems and data protocols.
Data Control Assistant Manager
Nova Life
Nov 2021 - Sep 2022 (10 months)
Led operations, reporting, system migrations, and automation for the Data Control department, acting as 2IC to the GM. Supervised daily workflows, managed data entry, and delivered weekly/monthly statistical reports to the CEO. Migrated internal databases from Microsoft Access to MySQL and automated reporting processes.
Data Control Supervisor
Nova Life
Aug 2020 - Nov 2021 (1 year 3 months)
Improved systems and workflows across sales and quality control, leading automation initiatives including DebiCheck API implementation. Oversaw daily data entry processes, conducted audits, and ensured compliance with data policies. Produced actionable reports and dashboards to support strategic decision-making.
Data Coordinator
Nova Life
Nov 2019 - Aug 2020 (9 months)
Managed data capturing, processing, and administration, designing and implementing systems for structured data collection. Maintained and updated internal databases, performed data cleansing, and created reports and data visualisations for stakeholders.
Data Coordinator
Nova Life
Nov 2019 - Aug 2020 (9 months)
Managed data capturing, processing, and administration across the organization, designing and implementing systems for structured data collection. Maintained and updated internal databases, performed data cleansing, and developed internal data management policies. Created reports and data visualizations for stakeholders, collaborating with cross-functional teams.
Education
Degrees, certifications, and relevant coursework
North-West University
Postgraduate Diploma, Industrial Engineering
Grade: Cum Laude
Completed a Postgraduate Diploma in Industrial Engineering with Cum Laude honors from North-West University.
North-West University
Certificate, Project Management
Grade: Cum Laude
Earned a Certificate in Project Management with Cum Laude honors from North-West University.
North-West University
B.Sc., Information & Computer Science
Completed a B.Sc. in Information & Computer Science at North-West University.
Pro-Ed Akademie
Senior Certificate, General Studies
Obtained an IEB Senior Certificate from Pro-Ed Akademie.
North-West University
Postgraduate Diploma, Business Management
Obtained a Postgraduate Diploma in Business Management from North-West University.
North-West University
Bachelor of Science, Information & Computer Science
Earned a Bachelor of Science degree in Information & Computer Science. Studied core concepts in computer science and information systems, including programming, data structures, and algorithms.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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