Open to opportunities

John Christoph Kock

@johnchristophkock

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Data and Business Intelligence Analyst with 6+ years of experience.

South Africa

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What I'm looking for

I am looking for a role that values data-driven decision-making and offers opportunities for growth.

I am a Data and Business Intelligence Analyst with over 6 years of experience in the Insurance and Direct Marketing sectors. My expertise lies in fraud detection, revenue recovery, lead generation, and process automation. I have a proven track record of translating complex data into strategic business impact, even in high-pressure environments. Notably, I built a lead engine that generates over 1,000 qualified leads daily and led the development of a premium recovery channel that recovered over R9.2 million in failed payments within just over a year.

My role as a Special Project Analyst at King Price Insurance involves reporting directly to the C-suite, focusing on business intelligence and operational improvements. I design and deploy real-time dashboards using Power BI and lead initiatives that enhance operational scalability. My educational background includes a BSc in Information & Computer Science and multiple postgraduate diplomas, which complement my technical skills in SQL, Power BI, and Python. I am passionate about aligning technical tools with business goals to support data-driven decision-making.

Experience

Work history, roles, and key accomplishments

Current

Special Project Analyst

Current

King Price Insurance

Oct 2022 - Present (2 years 8 months)

Managed special projects and executive-level reporting, focusing on business intelligence, fraud detection, and operational improvements. Led data-driven initiatives including a lead generation engine, a premium recovery channel, and a predictive QA risk analytics project, recovering over R9.2 million and targeting R10 million annual reduction. Spearheaded a WhatsApp campaign that increased client

SQL Power BI Python Azure DevOps Fraud Detection Lead Generation Process Automation Project Lead Data Analysis Predictive Analytics

Current

Special Project Analyst

Current

King Price Insurance

Oct 2022 - Present (2 years 8 months)

Responsible for special projects and executive-level reporting, focusing on business intelligence, fraud detection, and operational improvements. Led data-driven initiatives including a lead generation engine, a premium recovery channel, and a predictive QA risk analytics project, significantly impacting revenue and efficiency.

SQL Power BI Microsoft Excel Azure DevOps Python Machine Learning Predictive Analytics Fraud Detection Lead Generation Process Automation

Data Control Assistant Manager

Nova Life

Nov 2021 - Sep 2022 (10 months)

Led operations, reporting, system migrations, and automation for the Data Control department, acting as 2IC to the GM. Supervised daily workflows, managed data entry, and migrated internal databases from Microsoft Access to MySQL, automating reporting processes.

Python MySQL Tableau Excel Postman APIs PHP Bitrix24 (CRM)DAX Database Management Process Automation Data Quality Reporting

Data Control Supervisor

Nova Life

Aug 2020 - Nov 2021 (1 year 3 months)

Improved systems and workflows across sales and quality control, leading automation initiatives including the DebiCheck API implementation. Oversaw daily data entry processes, conducted audits, and delivered staff training on new systems and data protocols.

Tableau Excel Postman APIs PHP Bitrix24 (CRM)DAX Process Improvement Automation API Integration Staff Training

Data Control Assistant Manager

Nova Life

Nov 2021 - Sep 2022 (10 months)

Led operations, reporting, system migrations, and automation for the Data Control department, acting as 2IC to the GM. Supervised daily workflows, managed data entry, and delivered weekly/monthly statistical reports to the CEO. Migrated internal databases from Microsoft Access to MySQL and automated reporting processes.

SQL MySQL Tableau Excel Python Bitrix24 Power Automate Database Management Data Migration Process Automation

Data Control Supervisor

Nova Life

Aug 2020 - Nov 2021 (1 year 3 months)

Improved systems and workflows across sales and quality control, leading automation initiatives including DebiCheck API implementation. Oversaw daily data entry processes, conducted audits, and ensured compliance with data policies. Produced actionable reports and dashboards to support strategic decision-making.

Tableau Excel APIs Bitrix24 Process Automation Staff Training Reporting

Data Coordinator

Nova Life

Nov 2019 - Aug 2020 (9 months)

Managed data capturing, processing, and administration, designing and implementing systems for structured data collection. Maintained and updated internal databases, performed data cleansing, and created reports and data visualisations for stakeholders.

Excel Bitrix24 (CRM)Data Collection Data Processing Database Management Data Quality Reporting

Data Coordinator

Nova Life

Nov 2019 - Aug 2020 (9 months)

Managed data capturing, processing, and administration across the organization, designing and implementing systems for structured data collection. Maintained and updated internal databases, performed data cleansing, and developed internal data management policies. Created reports and data visualizations for stakeholders, collaborating with cross-functional teams.

Excel Bitrix24 Data Management Data Visualization Database Design

Education

Degrees, certifications, and relevant coursework

North-West University

Postgraduate Diploma, Industrial Engineering

Grade: Cum Laude

Completed a Postgraduate Diploma in Industrial Engineering with Cum Laude honors from North-West University.

North-West University

Certificate, Project Management

Grade: Cum Laude

Earned a Certificate in Project Management with Cum Laude honors from North-West University.

North-West University

B.Sc., Information & Computer Science

Completed a B.Sc. in Information & Computer Science at North-West University.

Pro-Ed Akademie

Senior Certificate, General Studies

Obtained an IEB Senior Certificate from Pro-Ed Akademie.

North-West University

Postgraduate Diploma, Business Management

Obtained a Postgraduate Diploma in Business Management from North-West University.

North-West University

Bachelor of Science, Information & Computer Science

Earned a Bachelor of Science degree in Information & Computer Science. Studied core concepts in computer science and information systems, including programming, data structures, and algorithms.