Sandra Nkosi

Analysed digital and campaign performance for major clients, built automated KPI dashboards across multiple sources to enable real-time tracking, and implemented data‑governance improvements that increased reporting accuracy and reliability.

Monitored customer engagement via Sprinklr and produced trend-based internal reports to inform marketing and communications strategy and improve complaint resolution workflows.

Led online reputation management and automated social dashboards, delivered executive reports on brand perception and sentiment, and translated insights into campaign optimisation recommendations.

Grade: N/A

Activities and societies: Covers detection, prevention, and investigation of financial crimes, including fraud, money laundering, and regulatory compliance. Involves practical exercises such as analyzing transactions, identifying suspicious activity, and applying anti-money laundering frameworks and policies. Emphasizes risk management, ethical practices, and adherence to legal and industry standards.

Completed a Fraud and Anti-Money Laundering Diploma in March 2026.

Grade: N/A

Activities and societies: Focuses on organising, cleaning, and transforming data into usable formats for analysis and reporting. Involves working with tools like spreadsheets or data platforms to filter, sort, validate, and structure datasets. Includes practical exercises in preparing raw data, ensuring accuracy, and presenting information clearly for business insights and decision-making.

Completed Data Manipulation and Formatting in February 2024.

Grade: N/A

Activities and societies: Focuses on interpreting, analyzing, and presenting data effectively to support informed decisions. Involves practical exercises in summarizing datasets, identifying trends, and translating insights into clear visual or written communications. Emphasizes critical thinking, storytelling with data, and tailoring messages for different audiences.

Completed Data Communication in February 2024.

Grade: N/A

Activities and societies: Focuses on transforming data into clear, insightful visual representations to support decision-making. Involves creating charts, dashboards, and reports using tools like Excel or BI platforms. Includes practical work in identifying trends, patterns, and key insights, while applying design principles to ensure visuals are accurate, engaging, and easy to interpret.

Completed Data Visualisation in Practice in May 2024.

Grade: N/A

Activities and societies: Focuses on evaluating an organization’s internal capabilities and external market environment to inform strategic decision-making. Involves practical exercises in SWOT, PESTLE, competitor analysis, and industry benchmarking. Emphasizes identifying opportunities, assessing risks, and supporting long-term business strategy through structured analysis.

Completed Internal and External Analysis in Strategic Analysis in March 2024.

Grade: N/A

Activities and societies: Focused on planning, executing, and closing projects effectively. Involves coordinating tasks, managing timelines and budgets, stakeholder communication, and risk management. Includes practical application through group projects or case studies, simulating real-world project environments and teamwork dynamics.

Completed Project Management in December 2020.

Grade: N/A

Activities and societies: Covers foundational IT skills including hardware, software, networking, and troubleshooting. Involves hands-on activities such as assembling computers, diagnosing technical issues, installing operating systems, and providing end-user support. Emphasises practical problem-solving, help desk support, and real-world IT service environments.

Earned the CompTIA A+ Computer Technician certification in November 2012.

Activities and societies: Computer/A+ Tutor. Teaching students A+ and N+ fundamentals and other computer courses (e.g., Corel Draw, Excel, QuickBooks, PowerPoint, Word, Access) and data capturing.

Studied A+, N+, and IT from 2010 to 2012 at Boston City Campus and Business College.