Information Systems graduate with experience in BPMN, system administration, and networks. Eager to grow in AI, applying technical and analytical skills to data-driven projects.
SHLooking for a job
Siti Nur Hadiah
@sitinurhadiah
Network engineer and IT support professional skilled in troubleshooting and customer service.
IndonesiaWhat I'm looking for
I am a motivated network engineer and IT support specialist currently pursuing a Bachelor's in Information Systems at Ma Chung University, combining technical foundations with an understanding of business processes.
My hands-on experience includes network installation, troubleshooting, maintenance, and system support from an internship at PT. Swabina Gatra and a customer-service role at Kidzilla Gressmall, where I focused on resolving issues and improving user experience.
I hold a vocational background in Computer and Network Engineering with practical skills in VLANs, routing, MikroTik configuration, Debian OS, and foundational programming concepts. I also earned a Certificate of Competency in designing and building wired and wireless networks.
I am committed to continuous learning, effective teamwork, and applying technical skills to support reliable network operations and strong customer outcomes.
Experience
Work history, roles, and key accomplishments
PP
Customer Service Representative
PT. Funworld Prima
Apr 2024 - Apr 2024 (0 months)
Delivered excellent customer service at Kidzilla Gressmall, resolving visitor issues promptly and maintaining high satisfaction during role in April 2024.
PG
Information System Intern
PT. Swabina Gatra
Jan 2023 - Jun 2023 (5 months)
Performed network installation, troubleshooting, and maintenance to support company network infrastructure and assisted with system-related operational tasks from Jan to Jun 2023.
Education
Degrees, certifications, and relevant coursework
MUMa Chung University
Bachelor of Computer Science, Information Systems
2024 -
Pursuing a Bachelor's in Information Systems with coursework in information systems, business process design, UI/UX, databases, and programming fundamentals.
SG
SMK NU Gresik
Diploma / Vocational Certificate, Computer and Network Engineering
2021 - 2024
Completed vocational studies in Computer and Network Engineering focused on wired/wireless network design, VLANs and routing, Debian OS, MikroTik configuration, and foundational programming.
Availability
Looking for a job
Location
IndonesiaAuthorized to work in
Salary expectations
0-0 USD
Social media
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