At Saynine, I developed and executed SEO strategies to increase organic traffic and improve search rankings. I researched SaaS websites for link-exchange partnerships and used Ahrefs to assess backlink quality and opportunities.
As a Call Center Specialist at INGO, I supported customers through live chat, email, and phone with insurance policies, updates, coverage questions, and claims processing. I followed up on cases to help ensure timely resolution.
At OnlineShop, I created and managed social media content and developed and implemented social media strategies. As an Intern at Mantashyants Entrepreneurs Union, I gathered insights from community managers, assisted with solutions, and monitored event progress.
