Open to opportunities

Lilit Petrosyan

@lilitpetrosyan

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Junior SEO specialist with a passion for data-driven strategies.

Armenia

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What I'm looking for

I am looking for a role that allows me to grow in SEO and digital marketing, where I can apply my skills in a collaborative environment focused on innovative strategies.

As a Junior SEO Specialist, I leverage my strong background in account and customer service management to enhance SEO strategies that resonate with users and align with business goals. My journey in SEO began with a commitment to understanding user behavior and crafting content that engages and converts.

Currently, I lead keyword research and content strategy for a healthcare startup, medessence.ru, where I collaborate on blog structure and SEO briefs. My previous experience includes assisting with on-page SEO efforts at iSpace.am and setting up SEO for amedika.ru. I am dedicated to continuous learning and have recently completed a certificate in Marketing Strategy, which has further refined my skills in strategic planning and competitive positioning.

Experience

Work history, roles, and key accomplishments

Current

Junior SEO Specialist

Current

Freelance

Apr 2025 - Present (7 months)

Led keyword research and content strategy for medessence.ru, a healthcare startup focused on SEO-optimized medical articles. Collaborated on blog structure, meta tags, and SEO briefs for writers, and assisted with on-page SEO efforts at iSpace.am.

Keyword Research Content Strategy On Page SEO Meta Tags Google Search Console SEMrush Screaming Frog

Current

E-commerce Manager

Current

iSpace (Apple Premium Reseller)

Sep 2024 - Present (1 year 2 months)

Provided online customer support via phone and written communication, assisting clients with product information, availability, and order status. Processed customer orders through the CRM system, tracked delivery and payment statuses, and followed up with customers regarding pending invoices and after-sales support.

Customer Support CRM Order Processing Client Communication Product Sales Support

Sales and Service Senior Specialist

Ucom

Jun 2022 - Present (3 years 5 months)

Managed sales and service operations, ensuring customer satisfaction and achieving sales targets. Provided comprehensive support to clients, resolving issues and enhancing service delivery.

Sales Customer Service Client Management Problem Solving Service Delivery Communication

Sales and Service Specialist

Ucom

Dec 2019 - Present (5 years 11 months)

Assisted customers with product inquiries and service activations, maintaining high standards of customer satisfaction. Collaborated with team members to streamline sales processes and improve service efficiency.

Customer Service Sales Product Knowledge Team Collaboration Process Improvement Client Relations

Education

Degrees, certifications, and relevant coursework

Armenian State University of Economics

Bachelor

Studied at the Armenian State University of Economics.

BSMI (Business School of Marketing and Innovations)

Certificate, Marketing Strategy

Successfully completed the Marketing Strategy Creation module as part of the Global Marketing in Five Months educational program. Focused on strategic planning, target audience analysis, and competitive positioning.

Anjelika Grigoryan – SEO Course

Certificate, SEO

Completed a 3-month beginner SEO course led by Anjelika Grigoryan. Covered keyword research, on-page SEO, technical audits, content strategy, and hands-on practice with tools like Google Search Console, Semrush, and Screaming Frog.