Open to opportunities

Siphesihle Cekiso

@siphesihlecekiso

Message

Client-centric Business Development Consultant with insurance expertise.

South Africa

Message

What I'm looking for

I am looking for a role that values client relationships and offers opportunities for professional growth.

I am a dedicated Business Development Consultant with over two years of experience in the short-term insurance industry, currently working at Momentum Insure. My journey has been marked by a commitment to delivering high-quality client service and resolving complex queries while maintaining strong relationships in compliance-driven environments.

Throughout my career, I have demonstrated my ability to navigate insurance processes effectively, supporting clients with empathy and professionalism. I take pride in collaborating with internal teams to ensure seamless service delivery and am passionate about creating positive client experiences that contribute to long-term client retention.

Experience

Work history, roles, and key accomplishments

Current

Business Development Consultant

Current

Momentum Insure

Mar 2024 - Present (1 year 4 months)

Educated clients on insurance products and maintained accurate client records. Assisted clients with queries and supported client retention efforts, collaborating with internal departments to resolve client problems.

Record keeping Query Resolution Data Entry

Business Development Intern

Momentum Insure

Mar 2023 - Present (2 years 4 months)

Liaised with line managers and consultants, performing data entry and drafting quotations. Answered client queries via email and telephone, and handled other ad-hoc duties.

Liaison Data Entry Client Query Resolution Email Communication Administrative Support

Field Operations Officer

Statistics South Africa

Dec 2021 - Present (3 years 7 months)

Supervised fieldworkers and assisted them with administrative and logistical issues. Engaged with community stakeholders and performed data collection.

Fieldworker Supervision Administrative Support Stakeholder Engagement Data Collection

Education

Degrees, certifications, and relevant coursework

University of Free State

Business Studies, Business Studies

Completed a program in Business Studies at the University of Free State in 2023. This education provided foundational knowledge in business principles.

University of Johannesburg

BA Honours, Psychology

Obtained a BA Honours in Psychology from the University of Johannesburg in 2020. This advanced degree focused on psychological theories and research methods.

University of South Africa

BA, Psychology

Earned a BA in Psychology from the University of South Africa in 2019. This degree provided a comprehensive understanding of psychological concepts and principles.