Sindhu Arumugam
@sindhuarumugam
Visionary Senior Data Analyst with expertise in actionable insights.
IndiaWhat I'm looking for
I am a passionate Senior Data Analyst with a proven track record of leveraging advanced analytical techniques to solve complex business problems. My ability to translate business values into technical deliverables has driven significant improvements in key metrics across various organizations. I thrive in collaborative environments, working closely with cross-functional teams to deliver actionable insights that align with business objectives.
With strong expertise in data analysis, data visualization, and statistical programming, I have successfully utilized tools like Tableau and Power BI to create interactive dashboards that communicate data-driven findings effectively. My commitment to continuous improvement and adherence to data privacy regulations ensures that I deliver high-quality results while maintaining compliance with industry standards.
Experience
Work history, roles, and key accomplishments
Data Analyst
VOCO Technologies
Feb 2022 - Dec 2024 (2 years 10 months)
Collaborated with cross-functional teams to gather requirements, define project scopes, and ensure alignment with business objectives. Utilized Tableau to create dashboards for external facing clients, implementing server and database connections, calculated fields, and data manipulation.
IT Service Management
Phygital Insights
Mar 2018 - Jun 2021 (3 years 3 months)
Upgraded existing ITSM applications and enhanced service level support models for enterprise IT solutions. Developed processes for real-time contractor/employee data synchronization and provided reporting of SLAs and OLAs.
Senior Software Engineer
Cognizant Technology Solutions
Dec 2015 - Jan 2018 (2 years 1 month)
Managed monthly, weekly, and daily contractual reports in MS-Excel through in-depth analysis to achieve 100% SLA. Implemented ITIL-based incident management processes, reducing mean time to resolution by 70%.
Education
Degrees, certifications, and relevant coursework
Sikkim Manipal University – Directorate of Distance Education
Master of Business Administration, Human Resource Management
Completed a Master of Business Administration with a specialization in Human Resource Management through distance education.
Anna University
Bachelor of Technology, Information Technology
Obtained a Bachelor of Technology degree with a focus on Information Technology.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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