I seek a customer-focused retail role where I can use POS, merchandising, and grow into a leadership role, and work in a collaborative, safety-minded environment.
Simran Kaur
@simrankaur9
Customer-focused retail associate specializing in front-end operations, floral design, and loss-prevention.
What I'm looking for
I am a retail and customer service professional with over three years of experience in high-volume grocery and convenience environments, combining front-end operations with floral merchandising. I consistently drive correct POS and service desk execution while maintaining compliance with food safety, age verification, and loss-prevention policies.
At Safeway and Chevron I run registers, balance tills, handle returns and overrides, train new teammates, and independently open and close stores. As a floral designer I create custom bouquets and displays, manage same-day orders, and reduce shrink through conditioning, cooler QA, rotation, and cycle counts.
I am dependable, calm under pressure, and focused on delivering positive customer experiences—resolving issues, recommending add-ons to boost conversion, and collaborating with departments to meet operational goals. I am currently completing an Associate of Science and Arts.
Experience
Work history, roles, and key accomplishments
Floral Designer
Safeway
Jun 2024 - Present (1 year 7 months)
Design custom floral arrangements and manage floral operations, including conditioning stems, cooler QA, rotating stock to reduce shrink, and coordinating same-day orders with the front end.
Customer Service Representative
Safeway
Jan 2023 - Present (3 years)
Provide front-end customer service and POS operations in a high-volume grocery environment, resolving issues, balancing tills, and training new teammates while enforcing food safety, age verification, and loss prevention.
Store Associate
Chevron
Jun 2024 - Dec 2025 (1 year 6 months)
Operated register and money services, enforced ID checks for restricted items, performed safe counts and nightly closes, maintained forecourt safety, and conducted FIFO restocking and cycle counts to reduce shrink.
Education
Degrees, certifications, and relevant coursework
Coquitlam College
Associate of Science and Arts, Science and Arts
2023 - 2025
Pursuing an Associate of Science and Arts at Coquitlam College from January 2023 to April 2025, focusing on foundational science and arts coursework.
Availability
Location
Authorized to work in
Job categories
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