Mujeeb User
@mujeebuser
Dedicated retail professional with strong customer service skills.
What I'm looking for
I am a dedicated retail professional currently pursuing a New Media Program at the University of Lethbridge. My experience spans various roles, including as a Key Holder and Retail Brand Ambassador, where I honed my customer service skills and developed a keen understanding of merchandising and product management. I take pride in my ability to greet customers warmly, assist them with their needs, and ensure a pleasant shopping experience.
In my current role as a Logistics Associate, I have gained valuable experience in e-commerce operations, including order picking, packing, and customer service. I am adept at using various software tools for data entry and inventory management, ensuring that all processes run smoothly and efficiently. My commitment to teamwork and collaboration has allowed me to contribute positively to my work environment, and I am always eager to learn and adapt to new challenges.
Experience
Work history, roles, and key accomplishments
Logistics Associate
Team Town
Jan 2023 - Present (2 years 5 months)
As a Logistics Associate at Team Town, I managed e-commerce orders, assisted customers, and maintained inventory. I ensured timely packing and shipping of orders while adhering to company standards and procedures.
Retail Brand Ambassador
Garden Centre
Jan 2024 - Present (1 year 5 months)
In my role as a Retail Brand Ambassador, I arranged flower carts, entered data into a merchandising app, and provided plant care knowledge to customers. I collaborated with the team and maintained the greenhouse's cleanliness.
Showcase Key Holder
Showcase
Oct 2022 - Nov 2022 (1 month)
As a Key Holder at Showcase, I greeted and assisted customers, met monthly insurance quotas, operated the POS system, and managed merchandising tasks. I ensured the safety of store keys, calculated profits, and completed end-of-shift reports.
Education
Degrees, certifications, and relevant coursework
University of Lethbridge
Bachelor of Arts, New Media
2020 - 2026
Enrolled in the New Media Program, focusing on the integration of technology and media in creative practices. The program covers various aspects of digital media, including design, production, and communication.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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