simon karanja
@simonkaranja
Experienced cash office supervisor with a focus on customer satisfaction.
What I'm looking for
I am a dedicated cash office supervisor with over six years of experience in the retail sector. My role at Majid Al Futtaim Hypermarket has equipped me with the skills to manage cash operations effectively, ensuring that our cashline is adequately manned and that customers receive prompt assistance. I take pride in creating a seamless shopping experience for our customers and providing essential feedback to top management to aid in critical decision-making.
Prior to my current position, I worked at Murata Sacco Society Limited, where I honed my skills in bookkeeping and financial reporting. My educational background in Business Information Technology from Mount Kenya University has provided me with a solid foundation in both technical and managerial aspects of business operations. I am passionate about leveraging my skills to contribute to organizational success and growth.
Experience
Work history, roles, and key accomplishments
Cash Office Supervisor
Majid Al Futtaim Hypermarket Ltd
Jan 2018 - Present (7 years 5 months)
Responsible for ensuring cashlines are adequately manned, assisting customers for a seamless shopping experience, and providing essential feedback to top management for critical decision-making. Maintained working conditions for tellers to maximize productivity.
Staff
Murata Sacco Society Limited
Mar 2014 - Mar 2015 (1 year)
Prepared cheques and various reconciliation reports for the organization while managing bookkeeping across different departments.
Education
Degrees, certifications, and relevant coursework
Mount Kenya University
Bachelor of Business Information Technology, Business Information Technology
2015 -
Grade: Second class Lower division
Studied Business Information Technology, focusing on the integration of business and technology to improve organizational efficiency.
Githumu High School
Kenya Certificate of Secondary Education, Secondary Education
2010 -
Grade: C+
Completed the Kenya Certificate of Secondary Education, achieving a C+ grade.
Ndakaini Preparatory
Kenya Certificate of Primary Education, Primary Education
2006 -
Achieved the Kenya Certificate of Primary Education, laying the foundation for further academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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