Simone Pascay
@simonepascay
Shift leader focused on outstanding customer service, training, and safe material handling.
United StatesWhat I'm looking for
I’m a shift leader providing outstanding customer service and fast, friendly donor support. I greet donors within 10 seconds, assist with unloading donations, offer tax receipts, maintain accurate daily counts, and keep operations moving smoothly.
I’m hands-on with logistics and inventory tasks, including using an electric pallet jack (big Joe) to stack and unstack pallets, load and unload trucks, price and stock items, and compact donations. I also direct coworkers when needed, train new hires, and bring strong people skills from roles coaching kids, working with autism, and supporting patients through home care.
Experience
Work history, roles, and key accomplishments
Shift Leader
Goodwill Industries
Sep 2023 - Present (2 years 10 months)
Provided customer service to donors and assisted with unloading donations, tax receipts, and daily donation counts. Served as a shift leader, operating an electric pallet jack for pallet and truck loading/unloading, and training coworkers.
Child Care
Child Care
May 2010 - Jan 2024 (13 years 8 months)
Coached sporting activities and supported children’s development through communication and mental skills development.
Security Guard
Security Guard
Jan 2012 - Jan 2013 (1 year)
Patrolled property, monitored surveillance equipment, and controlled access points. Enforced rules, responded to emergencies, investigated security breaches, and wrote reports.
Home Care Worker
Home Care Worker
Jan 2008 - Jan 2010 (2 years)
Provided in-home care including heavy lifting, cooking, cleaning, and bathing. Transported the patient to appointments and handled grocery shopping, while engaging in board games and physical education.
Education
Degrees, certifications, and relevant coursework
Santa Monica College
Some college, Kinesiology
2009 - 2010
Completed some college coursework in Kinesiology at Santa Monica College from 2009 to 2010.
Fairfax Senior High School
High school diploma
2005 - 2009
Earned a high school diploma from Fairfax Senior High School from 2005 to 2009.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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