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@simdumisedlamini
Dedicated professional with a Diploma in Library and Information Studies.
I am looking for a role that values organization and communication, offering opportunities for growth.
I am a dedicated professional with a Diploma in Library and Information Studies, bringing over a year of experience as an intern at the Department of Home Affairs. My role there allowed me to develop strong organizational and research skills, alongside a deep understanding of records management. I have successfully facilitated efficient processes for identity document and passport collection, improving client experiences through effective communication and problem-solving.
In addition to my internship, I have experience as a sales consultant, where I honed my customer service skills and learned to engage effectively with diverse clients. My background in sales has equipped me with valuable insights into client needs, enabling me to develop tailored solutions that drive results. I am eager to leverage my skills in an Administrative Assistant position, where I can contribute to optimizing office operations and enhancing productivity.
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Work history, roles, and key accomplishments
Department of Home Affairs
Jan 2023 - Present (2 years 10 months)
As an intern, I facilitated efficient processes for Identity Document and Passport collection, supported applications for vital certificates, and led the digitization of physical documents. I organized records systematically, conducted quality control checks, and prepared insightful reports for management, enhancing client experience and office productivity.
Vumatel
Feb 2018 - Nov 2018 (9 months)
In my role as a Sales Consultant, I collaborated with clients to understand their needs, conducted research and analysis, and developed targeted marketing initiatives. I engaged in door-to-door sales, generating leads and closing deals, which contributed to revenue growth and enhanced client satisfaction.
Degrees, certifications, and relevant coursework
Diploma, Library and Information Studies
2019 - 2021
Completed a Diploma in Library and Information Studies, gaining knowledge in information management, library systems, and cataloging.
Matric
2013 - 2017
Completed Matric, acquiring foundational knowledge and skills necessary for further education.
Software and tools used professionally
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