Open to opportunities

Simar User

@simaruser

Administrative Assistant with 3+ years in healthcare customer service, patient scheduling, and privacy-compliant records management.

India

Message

What I'm looking for

I’m looking for a healthcare or customer-facing administrative role where I can deliver patient-centered service, manage schedules and inquiries, and keep sensitive records accurate and compliant while working with a supportive team.

I’m an Administrative Assistant with 3+ years of administrative and customer service experience in fast-paced, patient-facing environments. I greet and attend customers, respond to concerns and requests, and handle inquiries through phone, emails, web forms, faxes, and in-person communication.

I coordinate and confirm high-volume appointments, interview patients to complete medical history/intake forms, and maintain accurate documentation in compliance with healthcare privacy regulations and office procedures. I also support clinical efficiency by multitasking under pressure, managing staff and physician schedules, coordinating patient triage from incoming faxed referrals, and helping patients navigate online portals and electronic forms.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Congenital Cardiology Clinic

Mar 2023 - Mar 2026 (3 years)

Scheduled, confirmed, and coordinated high-volume patient appointments while responding to inquiries and requests via phone, email, web forms, faxes, and in-person visits. Maintained accurate patient records and supported triage by managing incoming faxed referrals, while ensuring strict confidentiality and healthcare privacy compliance.