India Johnson
@indiajohnson
Detail-oriented administrative professional skilled in clerical support, customer service, and office operations.
What I'm looking for
I am a detail-oriented administrative professional with broad experience in clerical support, customer service, and office operations. I bring a strong track record of managing schedules, preparing reports, and maintaining accurate records in fast-paced environments.
Throughout my career I have delivered consistent front-desk and receptionist support, handled appointment scheduling, verified insurance and payments, and maintained electronic medical records. I have experience training and mentoring new staff which improved onboarding efficiency.
I am proficient with Microsoft Office Suite and Google Workspace, CRM systems, database management, and efficient data entry; I have processed invoicing, shipping operations, and supported accounting and international sales communications.
I am committed to accuracy, confidentiality, and excellent customer service, and I learn quickly to adapt to new systems and contribute positively to team operations.
Experience
Work history, roles, and key accomplishments
Hairstylist
SilkandBlow
Jan 2023 - Present (3 years 1 month)
Provided expert hair styling services, managed appointment scheduling and payments, and trained new stylists to improve onboarding efficiency and client satisfaction.
Receptionist & Technician Assistant
Stephens County Eye Clinic
Jan 2018 - Dec 2022 (4 years 11 months)
Managed appointment scheduling and patient check-in/out, verified insurance and processed payments, and maintained electronic medical records to support clinic operations.
Floater - Quality Clerk
Patterson Pump
Jan 2016 - Dec 2018 (2 years 11 months)
Processed and digitized documentation to ensure accurate data entry and supported shipping, invoicing, and international sales communications.
Customer Service Representative
Standard Register
Jan 2015 - Dec 2016 (1 year 11 months)
Responded to customer inquiries via email and managed data entry and order completion processes to maintain accuracy and timely communication.
Education
Degrees, certifications, and relevant coursework
Athens Technical College
Completed coursework or credential related to professional development completed in December 2020.
Stephens County High School
High School Diploma, General Education
High school diploma earned with coursework supporting foundational skills for further vocational training.
Athens Technical College
Certificate, Cosmetology
2007 - 2011
Completed cosmetology program at Athens Technical College focusing on practical salon techniques and client services.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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