Open to opportunities

Sifiso Mkhabela

@sifisomkhabela

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Co-founder and customer service agent with strong organizational skills.

South Africa

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What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am Sifiso Andrew Mkhabela, a dedicated professional with a diverse background in education and customer service. As a co-founder of a production and entertainment company, I have honed my skills in managing day-to-day operations and ensuring smooth workflows. My experience as an Education Assistant at Unity Secondary School allowed me to support teachers and students, enhancing my communication and organizational abilities.

Currently, I am working as a Customer Service Agent at Cartrack PTY LTD, where I manage customer relationships and assist with resolving queries. My commitment to providing excellent service and my ability to work with technology have been key to my success in this role. I am passionate about continuous learning and growth, and I strive to contribute positively to any team I am a part of.

Experience

Work history, roles, and key accomplishments

Customer Service Agent

Cartrack PTY LTD

Jun 2024 - Dec 2024 (6 months)

Managed customer relationships and resolved daily customer queries. Responsible for data capturing and management.

Customer Service Data Entry Customer Relationship Management Problem Solving Communication Skills

Education Assistant

Unity Secondary School

Nov 2021 - Aug 2022 (9 months)

Assisted teachers, learners, and general workers with daily tasks and administrative duties. Provided support with computer-related issues, technological devices, paperwork, and hardware.

Administrative Support Data Entry Organizational Skills

Co-founder

EESAI

Feb 2019 - Present (6 years 4 months)

Co-founded a production/entertainment company, overseeing its daily operations and management. Responsible for the day-to-day running of the business.

Operations Management Production Business Development

Education

Degrees, certifications, and relevant coursework

Unity Secondary School

National Senior Certificate, General Studies

Grade: Passed

Achieved the National Senior Certificate, meeting the minimum requirements for admission to higher education. Completed coursework in English Home Language, Afrikaans First Additional Language, Mathematical Literacy, Life Orientation, Business Studies, Computer Applications Technology, and History.